Hospitality is the relationship between the customer and the entertainer. The entertainer welcomes the customer and tries to make the person comfortable with altruism (Wikipedia, 2016). The hospitality industry has always been outstretched than the other industries. Unlike the other industries, this one targets on the guest gratification and tries to suit the comfort level of the guest. The main aim of this industry is to provide luxury to the customers (Besthospitalitydegrees.com, 2016). The origin of hospitality is related to the civilization. It started back in late 1700 when it was the colonial period. It was originated by the Greek people when they discovered thermal baths in villages. Followed by them the Romans introduced it in the Middle …show more content…
First, inns were developed, followed by them hotels were introduced and now in the modern world, motels were also advanced. In today’s world, hotels have different categories such as resort hotels, budget hotels, luxury hotels and so on. Due to hotels, food was incorporated in this industry. Distinctive type of food services were familiarized like fine dining restaurants, casual dining restaurants and further more. Food has become a major part of this industry. Not only did restaurants get popularize but catering services were also introduced. These services are used in weddings, airlines and cruise lines and so on. Event planning is also a category of this industry, where events like weddings, birthdays and all are planned. People still have a thought that hospitality industry is limited to hotels and food only. Tourism and hospitality are an exotic combination, many type of transportation services are an integral part of the industry which are used by the customers. Airlines, cruise ships are a part of this industry. People are allowed to travel from any corner of the world with luxury services and …show more content…
They are very large in size and entertain more than hundreds of people. Cruise ships take round trips, returning to the start after some days. These ships take leaps at different ports while exploring the sea. Cruising is an integral part of the tourism industry. Different luxuries are produced by distinctive cruise lines. Cruise ships include of rooms from standard to suite, gymnasium, swimming pool and different activities can be executed in the ship itself. Meals are also provided in the ship 24 hours of various types. Mega ships are a larger part of them. They can accommodate more than 3000 people in one go. They are also the most technology progressed ships present on the earth (WiseGEEK, 2016). The first cruise ship was found in 1818, called Black Ball Line. It serviced from United States to England trying to take full care of guest’s comfort in the whole journey. The first impressive adjustment in the cruise ship industry came in 1850 where nature of the journey was advanced. Food was catered directly to the customers rather by the help of cargos. The ship was innovated by electricity, amusement of the guest and making the decks space more enormous. By the beginning of the 20th century concept of superliners was introduced. Germans were the founder of these huge hotels floating in the water. After so, many amendments in this industry, speed was still a matter of concern.
The Lusitania was a new age ship. It was supposed to have top of the line technology and was pure luxury. The boat was said to be the biggest and fastest ship of its time, and still managed to carry a massive load of passengers. What was very unusual was that the passengers were so calm and unafraid of German submarines. During the time of departure there was a German notice telling British ships to sail with cation due to German appearance in the area.
Their main ship is so large they have over 300 crewmen on board with four levels of cannons. The whole
Ever since its incipience, the boat has been one of the greatest inventions to ever aid humanity. Two civilizations that were known for their nautical excellence were the Byzantine Empire in Eastern Europe and the Norse Vikings of Scandinavia. The Byzantine Empire has been described as a maritime empire by numerous historians (Miller), and the Norse Empire’s naval advancements were a major reason for its success (Hadingham). Both empires were known for their technological advancements in the field of ship
I think hospitality is really based on where you live and how you were
Being prone to motion sickness, but also loving cruises, does not always mix very well. Immediately after waking up on saturday morning I began to feel the effects of the, unnoticeable to most people, rocking motion of the ship. The headaches were the first sign to show, followed by the nauseousness, however the Cruise Line has a simple fix for this issue, Dramamine, given out for free at the concierge desk. Simply take one pill with food and water in the morning and another one before bed, along with staying in the middle of the ship and
It was used for long distance trips and was typically used to for either two-level superliner or one-level view line train car equipment.
Both Ancient Egypt and Ancient Rome came about in 30 BC. Both of their monarchs were big rivals. Both countries tried to outdo each other and make better things than each other. Both Ancient Egypt and Ancient Rome dealt with transportation but they did so in different ways. Ancient Egypt had decent quality transportation but Ancient Rome had better quality equipment and overall better forms of transportation.
1 What is Outrigger Hotels and Resorts’ strategic position? What are the firm’s Critical Success Factors (CSF)? Outrigger Hotels and Resorts are currently using geographical and product diversification strategy. The firm expend their firm around Pacific Ocean and diversify its product portfolio by adding condominiums resorts and OHANA hotels.
With other companies like Carnival able to control such a large number of ships giving them the best ability and diversification. With this kind of competitive advantage over Royal Caribbean, it is up RCL to start targeting specific growing markets such as the incoming baby boomers. We will accomplish this by creating culturally enriching experiences that studies show there is a growing need in the cruise line industry, especially within that age groups. Royal Caribbean with the help of these long-term objectives has a firm and secure path forward knowing exactly where we are going and how we are going to get
Coleman Hardee February 16, 2018 US History Research Paper 1st Period The Titanic The RMS Titanic was a luxury steamship sailing from Southampton to France and Ireland then on to New York. The ship could occupy 2,435 passengers and about 900 crew members, which is a total of 3,300 people on board.
Cruise trips, to me are the best way to get away from your everyday life. And there are plenty of cruises to choose from, so you can pick the right one for you. I am going to tell you about a couple of them so you can get an idea on what kind of cruise you would like to take. Let’s start with Royal Caribbean Cruises…
Every industry to include the hospitality industry is impacted by external factors which directly influence organizational behavior and decision making. There are numerous factors to be considered, but political, economic, and social are three of the most influential. These outside factors sway managerial operational decisions daily regarding personnel, spending, policy, and short-term and long-term strategic planning concerning both core and exterior operations. As within every industry, the hospitality industry has unmanageable elements that affect management or ownership of hospitality establishments (Lewis 2017). Understanding these factors is important because it provides an opportunity for contingency planning (Lewis, 2017).
The cruise industry has been experiencing an important expansion in past 20 years. Cruises tourism are popular in the United States and in 2007, 10 million Americans took a cruise vacation representing 76 % of the total cruise passengers of the World and is expected 51 million of them cruising in the next there years (CLIA, 2008). Nowadays, there are about 300 liners sailing the world 's seas, with further 35 ships scheduled to join the global fleet over the next four years representing investments over U$D 20 billion. The cruise tourism is one of the popular tourism activities and uses natural environment as a key product.
The relationship between Hospitality and Tourism, Tourism and hospitality help each other, the hospitality industry offer services like accommodation, transportation, food and beverage, recreation and leisure. Tourism is the activity by the tourists where they engage in travelling to destinations where they want to experience recreational and leisure activities and most of the time avails of accommodation, food and beverage. The hospitality industry is the supplier of the services for tourism. The meaning of hospitality is providing a safe and enjoyable environment for patrons. The inter-relationship between Hospitality and Tourism industry is
Shangri-La has their hotels and resorts across the world for example North America, Europe, Middle East and Asia. Shangri-La hotel also soon will expand to Philippines, Maldives, India and Thailand as well. Shangri-La hotel has high speed of international growth because their hotel is expanding their operation to different countries and increases their international existence. By expanding their business to various countries, those countries not only for tourists’ destination but also provide suitable accommodation to businesses with attractive environment. The motivations of Shangri-La hotel to internalization their business because it is lower cost doing their business in different countries and can generate high revenue in those areas (Study Moose 2016).