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Nt1330 Unit 6 Assignment 1

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#1-I will like to successfully complete this goal by October 20th, my goal is to improve my telephone skills. I will do this by being aware of my comfortability and speed while talking to guests over the phone. Additionally, I will ask questions as well as observe my co-workers to see how they professionally communicate with the quest over the phone. Furthermore, to evaluate my success I will request feedback from my co-workers and supervisors. I will also be self-aware with my comfortability and speed when doing this task.

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