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Working Relationships In Health And Social Care Essay

996 Words4 Pages

Relationship as defined by the dictionary as the way in which two or more people or things are connected, or the state of being connected. Relationships can be emotional because you are looking after another persons well being, creating stability in their lives, learning how to be a good friend and in doing that, a relationship is being formed. The individuals count on this relationship There are sometimes a small line between a working relationship and a personal relationships. As a Care Worker or Support Worker our duties is to helps vulnerable people live as comfortably as possible. Our primary duties include assisting patients with grooming and personal hygiene, preparing meals and providing emotional support. Sometime this relationship …show more content…

There are four types that are mainly use in health and social care. Individuals and their friends and family Your college us and managers People from work places including advocates Volunteers and community group 1.3 Describe why it is important to adhere to the agreed scope of the job role It is very important to stay within your agreed job description. A scope of job is a description of the work you are expecting to deliver. It is what was lays out in your job description and what needs to be done, who will do it, when it will be done, and how it will be evaluated. My job role is support worker and I am expected to support the individuals in my care to have a fulfilling live. As part of my expectations, I am also required to have. Empathy and sensitivity Tact and discretion Excellent communication Customer service and interpersonal Thoroughness and attention to detail Ability to remain calm in stressful situations Good team spirit Ability to take the …show more content…

It is a disagreements on an issues. Conflicts at work can not be avoided as we both have different ideas on how to make things work. With the individuals we look after. It is unavoidable. I work in a supported living. The individuals I work with have some level of capacity. Some of them can make decisions by themselves in terms of what they want to eat or buy. A good example is when we go shopping, the individuals can decide on buy 24 packs of crisps and finish it same day. As a support worker, I will encourage the individual not to buy 24 and buy a six pack and this can sometimes poses a challenge in the shopping centre. I will at this point explain the health risk involving eating all 24 crisps at once. Upon arrival back to the service, I will refer them to the dietician and explain to them what was done. Skills needed is patience. I need to calm down and explain properly in a low tone and clearly. My communication skills will be very useful at this time. I need to be able to control my emotions. And react in a constructive way even in the midst of perceived

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