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Afw Mission Statement

1695 Words7 Pages

Table of Contents
Background 3
Management 3
Mission Statement 4
Assets 5
Operational Resources 5
Ops 6
Cargo Management 7
Plans for Future Development 8
Summary 9
References/Works Cited 10

Background The Fort Worth Alliance Airport (AFW) offers a very wide variety of flight services. In fact, AFW became the very first airport worldwide designed to offer not only services for corporate aviation, but also air cargo. In addition to these offerings, AFW also has the capability for military aviation missions. The Alliance Global Logistics Hub is also found at this airport. No matter what aviation service a company may need, AFW can meet their needs and exceed their expectations.
Management
AFW is managed by …show more content…

The airports president, Tom Harris, has been in the aviation industry for over 30 years and brings his vast knowledge and experience to the table. Along with Mr. Harris, there are many other key figures that provide outstanding leadership and guidance which directly governs the success of AFW.
“To differentiate Alliance Aviation Services from other FBO’s in the aviation industry and to ensure that our customers receive an experience like no other, Alliance Aviation Services subscribed to a mission, philosophy, goals and exceptional staff that place an unwavering focus on customer service.” (Alliance Aviation …show more content…

It is very much a respectable, team oriented culture and corporate climate. AFW strives every day to provide a service to their customers that is unlike anything they will ever experience in their life, and this is a big part of what distinguishes them from the rest of their competition. Given the level of success that they have seen so far by employing this mentality, it is unlikely to change in the foreseeable future. AFW is committed to a philosophy that their commitment to their customers begins before they land. According to Alliance Aviation Services, the most important aspects of this level of commitment to them are:
 Our people and our customers are the most vital assets to our organization
 We strive to raise the bar and challenge the status quo of customer service. Improving customer service is the job that never

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