Ambiguity In Social Work

“The goal is to live a full, productive life even with all that ambiguity. No matter what happens, whether the cancer never flares up again or whether you die, the important thing is that the days that you have had you will have lived”. Gilda Radner. The word ambiguity can represent something different based on the situation. The word ambiguity can represent a situation leading to confusion, chaos, uncertainty and many more. When we think of the word ambiguity we can relate it change. Change is the only certainty in this world today and the pace of change is ever increasing. We all know that change isn’t easy and every day that passes we need to deal with an increasing amount of ambiguity. Ambiguity creates complexity and means decision making is difficult. In the book we have taken a look at case study 8.2 and have related it to

Wither it is a complaint, a statement or even a false advertisement. I have four managers to work with along with handling important paperwork like NYCHA forms, information subpoenas, child support and garnishments. So when it comes to dealing with people a chaos I have learned how to manage ambiguity. In the book strategic organizational communication on page 304 it says “one way of managing the ambiguity is though controlled chaos. In some social work units people all talk at the same time come and go as they please communicate as if no else in the room and hold meetings they are unstructured free for all’s”. I relate to this statement because at my job we have four conference room so we can have meetings happen back to back, I have had people come to the central office (business office ) looking for shelter and I have to pull people out meetings, I have had law firms call me for important documents and all four of the managers need a task done . All this will happen at the same time. In order for me to deal with stress I have learned to write an do list and I find that the more you know about your job you can learn to deal with