American Red Cross Case Study

The organization I have chosen is the American Red Cross. The American Red Cross is an organization led by volunteers to provide help to victims in disasters. According to our author he talks about the American Red Cross- South Central Connecticut Chapter. Just like any other organization that is around the world most have chapters which that chapter governs a specific spot for their specific needs around the world. In our case study Nancy Silverman is the main character. Nancy Silverman is a director of volunteer services for the American Red Cross. (Oster 218) Other character was Hugh Kline Jr. who was nominated as one of the Rising Stars of the American Red Cross. (Oster 218) Sally Cohen was a coordinator of blood drive volunteers. (Oster

(Oster 219) In 1893 the organization was reincorporated as the American National Red Cross. (Oster 219) In 1900’s the organization received their first congressional charter to provide and to this day they are task by the federal government to provide service in the United States and all around the world. (website) The American Red Cross developed the first nationwide civilian blood program. (website) In 1906, President Theodore Roosevelt appointed the Red Cross as the agency officially responsible for assisting the victims of the San Francisco earthquake, describing the Red Cross as “The only organization chartered and authorized by Congress to act at times of great national calamity.” Dantzler 2

(Oster 219) In the next decade American Red Cross added first aid, industrial safety, and water safety education programs to its services. (Oster 219) The American Red Cross supplies about half of the blood in the United States. (Oster

(Oster 65) Due to the kinds of goods and services that are produce, are dependent of the high-quality staff of the organization. (Oster 66) In Case Study D due to the lack of motivation for staff the staff quite decreased over time. There were many positions to be filled in this organization that qualified individuals had to fulfill but the benefits were not up to part with what they could be making with other organizations, which brought this to be a concern for the human resource department and Silverman because they had to fulfill these positions in the American Red