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Answerfirst's Experience Working At Home As A Virtual Call Centers?

635 Words3 Pages

Do you have experience working at home as a virtual call center agent? Do you generally enjoy customer service calls inbound calls? Do you do well with a diversity of people? Well, then AnswerFirst might be the right work-at-home (WAH) opportunity for you. What Exactly is AnswerFirst? AnswerFirst is an inbound customer service call center which hires agents to work from the comfort of their homes. The industries which AnswerFirst serves include: • Business and corporate • HVAC and air conditioning • Information Technologies (IT) • Legal • Medical • Plumbing • Electrical • Real estate and property management • Cleaning • Restoration and construction Even though AnswerFirst is a virtual calling center hiring at home workers, they tend …show more content…

While the majority of their work is taking inbound calls, a list of their services includes: • Live phone answering • Virtual receptionist • Reservations • Online order taking • Technical support • Elevator phone monitoring • Inbound email processing • Twitter account monitoring • Disaster preparedness calls AnswerFirst can also offer its clients 24/7 call services. AnswerFirst expects its remote workers to possess a strong work ethic with both a professional demeanor and self-motivation. You will also need to be able to work with a diversity of professionals. What is the Remote Customer Service Position Like at AnswerFirst? The AnswerFirst customer service position will be assisting those customers with not just answer their call and questions, but also helping the customers with problem solving. You may also need to also log in complaints as well as open trouble tickets. What Are the Hours at the Remote Position at AnswerFirst? The hours at AnswerFirst really vary depending upon the industry and position. Some positions do offer 24/7 hours. What Skills/Special Training Do You Need to Work at AnswerFirst? You will need: • basic computer skills. • accurate typing …show more content…

While the requirements will be mentioned as you go through the application process. Some requirements are different than the others. However, if you ever have worked in a virtual call center, then you do have a good idea of what would be required. Are You Considered an Independent Contractor or an Employee at AnswerFirst? The customer service position mentioned is an independent contractor position (IC) that you may apply for on their web site. Should you make over $600 a year, AnswerFirst will send you a 1099 Income Tax Form. What is the Pay Like at AnswerFirst? The pay will vary from position to position and industry to industry. However, it appears to be between $12 to $14 an hour based on experience. What Are Some of the Reviews of AnswerFirst? Glassdoor gave AnswerFirst a 4.9 out of 5 rating for workers. This about one of the highest that I have ever seen. What is My Overall Impression of AnswerFirst? I was impressed that the Glassdoor gave AnswerFirst a 4.9 out of 5 rating for workers. I was equally impressed that Google gave them a 5 out of 5 rating from the customers standpoint. How Can an Interested Applicant Apply to

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