Argent Fleet Resources Executive Summary

Introduction

The global business climate continues to change at an incredible pace, as does business in the automotive industry. Some changes will bring uncertainty to companies competing in this industry while others will provide significant benefits to all participants in the product life cycle, from manufacturing to the end user. In order to succeed over the ensuing decades, many organizations will be forced to adapt to tough market conditions by adapting to consumer demand and better managing their value, reshaping the ways in which they interact with their customers.

Similarly, Argent Fleet Resources (AFR), a leading global supplier of automotive fleet management services has also been faced with this rapidly changing automotive arena. However, unlike its competitors, the company has experienced an

This is in contrast to a 37% inflation rate during the same time frame (Bureau of Labor Statics, 2018). In fact, virtually all of our supplier partners have increased their labor costs to AFR, in some cases multiple times, in order to adjust for inflationary costs over the same period. The eight percent (8%) fee would only apply to those PO’s that are processed 100% via our call centers, using call center personnel and without any website interaction. Any interaction completed via the B2B platform will qualify the purchase order for a four percent (4%) discount. This will result in a net one percent (1%) increase for any purchase order processed in whole or in part online and although might be uncomfortable to service suppliers at first, is easily explainable as a routine increase in the cost of doing business. It is anticipated that the choice to save an additional four percent (4%) will drive users to the new platform at a much greater rate over current