Legislation is defined as law which has been produced by regulatory bodies implementing a function of requirements, restrictions and conditions, setting standards in relation to any activity and securing compliance or enforcement. The regulators responsibility is to protect the service providers and its users. Compliance is either a state of being in accordance with established guidelines, specifications or legislation or the process of becoming so. One regulatory body, The NHS Litigation Authority (NHSLA) manages negligence and other claims against service providers in England. The NHSLA also helps to resolve disputes fairly, share learning about risks and standards in the NHS and help to improve safety for patients and staff. They are also responsible for providing advice on human rights case law and handling equal pay claims and produce tools and make other information available to help service providers manage their risks.
Scally and Donaldson, 1998, described Clinical Governance as ‘a framework through which NHS organisations are accountable for continuously approving the quality of their services and
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The medical and clinical administrator’s role would be to support service providers by offering a good quality of care and safe working practices. Administrators are often approached to provide information. Information must not be passed onto a third party unless the service user has given written consent. However, the service user can ask for access to medical documents and reports under the Access to Medical Records Act 1988 and Access to Health Records Act 1990. Medical and clinical administrators must be accommodating and refer the service user to the appropriate resource. Information Governance ensures necessary safeguards for, and appropriate use of, patient and personal information as they sets standards for systems and development of guidance for NHS and partner