Betsafe Review Essay

1391 Words6 Pages

Betsafe Review

Introduction

The idea of a sports betting brand branching out into the world of online casino gaming is hardly new. In fact, it’s pretty much common by this point that a successful bookmaker will look to expand. 10Bet has been no exception to this, as the 2003 founded brand has been looking to bring its best efforts to the world of iGaming. Considering the wealth of experience that stands behind the 10Bet name, along with the fact that it carries multiple licenses (under the Blue Star Planet Limited trading name), plenty is expected of 10Bet in the eyes of punters. Like you would expect, we have not stopped short in putting this brand through it’s paces, and what we’ve found is that while 10Bet is an “okay” offering on the …show more content…

We have no idea why this is the case, but it often takes a lot away from the gambling experience. Thankfully, 10Bet has grabbed the bull by the horns and looked to serve up a wealth of promotions that players are sure to get a kick out of. Daily Treats Every Week, Up to £100 Weekly Cashback Bonus, Live Casino 100% Welcome Bonus, Sunday Free Spins, and various spot promotions work to keep the action topped up.

The standard promotions here are certainly worthy of praise, but the lack of any kind of loyalty program really is a massive drawback in our eyes. The 10Bet sports betting platform appears to have one, so to see the casino players left in the cold is a real surprise. If 10Bet really wants to kick things up a notch, they need to find a way to introduce some kind of VIP scheme or loyalty system sooner rather than …show more content…

This covers both the UK Gambling Commission (UKGC) and a license from Curaçao. Admittedly, the former carries much more weight than the latter, but that doesn’t change the fact that 10Bet has two licenses to its name. 10Bet also invests in on-site security with the latest in SSL encryption technology. Sadly, the lack of VeriSign approval and TST Labs approval is a bit concerning. Other critics seem to echo this concern too, as the likes of ThePogg and AskGamblers have raised questions regarding the progress of this site’s security measures and auditing practices.

Customer Support

Customer support at 10Bet has some real issues, as live chat isn’t an option at all. Your choices here are email (csd@support.10bet.co.uk) and phone (0800 047 0965/0800 047 0965), with the options being cumbersome at best. It’s great to see that 24/7 customer support is offered, along with fast response times, but the lack of live chat is a real negative, as it forces players to use some long-winded methods to seek the help they need.