ipl-logo

Better Business Bureau Controversy

350 Words2 Pages

The Better Business Bureau (BBB) was founded in 1912 as a non-profit organization designed to monitor advertising and retail trade and advance market place confidence. The actual concept was to keep business files on business, research and scams, to report them to local authorities. Every business organization, no matter the size or scope will benefit have a set of rules and guidelines that the company must follow. The association received controversy with its rating system, even though it has been credible resource for consumer by providing ethical information regarding business ( Farell, Fraedrich, & Ferrell, 2013). The Better Business controversial past included reports of alleged pay to play schemes which awarded business satisfactory ratings to business that paid their membership dues. Latter the letter grading system replaced satisfactory and unsatisfactory to many of the business that paid their membership dues. The BBB helps consumers find out if the complaint about a specific firm or organization as well as information regarding to contractor’s licensure and competences (Consumer Research Magazine, 1996). For many consumers, the Better Business Bureau has been authoritative objective source was on whether or not the business was trustworthy. But the consumer has to also look at who is the Better Business Bureau to the Better Business Bureau. Many organizations were able to bump its own ratings from an F to an A basically by paying the company money. Maybe it has to do with the fact that the BBB was exposed by both ABC and a 20/20 investigative report as a for-profit corporation that rewards companies that pay the BBB with higher ratings. A woman with a tiny antique store only had one resolved …show more content…

Jun 1996, Vol. 79 Issue 6, p34.2p Masnick, M. Criticize The Better Business Bureau... And They 'll Pull Your Accreditation. O. C. Ferrell, John Fraedrich, Linda Ferrell Cengage Learning, 2013 Business Ethics 9th

Show More
Related

Phillips V. Martin Marietta Corp.

178 Words | 1 Pages

One of the first Supreme Court Cases that have happened to obtained Women’s Rights was in 1971. In 1971, there was a Supreme Court Cases called Phillips V. Martin Marietta Corporation. In of this court case Phillips tried to apply for a job of being of a preschool teacher and was denied. Phillips wasn’t the only one who applied and didn’t receive the job, since 80% of the applicants were denied because the were all women. So, once has just Phillips found out that she was denied from a job, just by her gender she took it the authorities to show them what Martin Marietta Corp. was doing.

Read More

What Is The History Of Cabela's Ethical Dilemmas

1504 Words | 7 Pages

These features include their world-famous catalog business, a thriving ecommerce site, retails stores popping up across the nation, and also their co-branded credit card. All of these different factors have allowed Cabela’s to become the world’s foremost outfitters. Cabela’s Ethical Practices and This Paper Within the assignment, Cabela’s will be assessed on their ethical practiced based upon the Better Business Bureau’s Ethical/ Enterprising Principles. The Six Principles are as followed: 1.

Read More

Wgu Gke2 Task 2

277 Words | 2 Pages

C., Fraedrich, J., & Ferrell, L. (2015).Business ethics: Ethical decision making & cases (10th ed.). Mason, OH: Cengage. O 'Sullivan, Arthur; Sheffrin, Steven M. (2003). Economics: Principles in Action. Upper Saddle River, New

Read More

Malcolm Baldrige: 26th Secretary Of Commerce By President Ronald Reagan

1179 Words | 5 Pages

The Board of Examiners is comprised of more than 300 quality experts selected from industry, professional and trade organizations, university, government agencies, education and healthcare, and from the ranks of business retirees. As an examiner, they must take part in a three-day preparation course, to form a judging panel to oversee the Baldrige award examination items, scoring criteria, and the examination process itself. Examples of what the judging panel are interested in, which is oddly not awarded for a specific product or service, but are looking to the aspects of continuous improvements in deliveries, how a company can demonstrates efficient and effective operations, and to provide a way of responding to customers and

Read More

Chipotle Mexican Grill Executive Summary

942 Words | 4 Pages

The second category is that of customer satisfaction. One group of stakeholders that are critically determine the success of a company are the customers. Therefore, the company’s balanced scorecard should have means to assess the satisfaction of the customers. The first of such measurements would be comparing the number of positive feedback from the customers to that of negative feedback from the customers (Greathouse). The company ought to have a policy whereby the customers are prodded to evaluate the services they receive from the company.

Read More

Babbba Box Case Study

884 Words | 4 Pages

3.3 Fine-tone Product Offering and Widening Target Audience Group BabbaCo may consider widening the target audience group to 3-10 years old, instead of a narrow age group between 0-5 years old (Exhibit 2). It fits better to the educational purpose of Babba Box. They could then expand their product lines and to penetrate a bigger market especially with new competitors surfacing. Evaluation and Conclusion From a lean startup perspective, BabbaCo should not scale its business until its business model is validated.

Read More

Ethical Violations At Home Depot

444 Words | 2 Pages

Home Depot is a multi-million dollar industry, with over 2,000 stores around the world. They supply contractors with tools and products to build a house or supply Do-It-Yourselfers with home and business improvements. But with all the good Home Depot has done, they have their faults too. Home Depot has faced job cuts, ethical violations and the mistreatment of their customers. When a person hears job cuts, they assume that the reason for the job cuts is downsizing.

Read More

Explain Why The Federal Trade Commission Does Not Have Adequate Regulations

720 Words | 3 Pages

Businesses practice unfair sales tactics that take advantage of consumers. PART III: I. The Federal Trade Commission does not have adequate regulations. The FTC does not have adequate regulations regarding misleading food/drink product labels. Dietary Supplements are severely lacking in regulation and policing power.

Read More

Wells Fargo Scandal Summary

1237 Words | 5 Pages

early stages of the scandal, the San Francisco based financial institution was investigated by the local Los Angeles City’s Attorney and California state officials. Preliminary investigations revealed the extent of the fraud and malpractice predated as far back as 2011. As a result, on September 8, 2016, federal investigators followed suit and the Consumer Financial Protection Bureau Agency opened an investigation against Wells Fargo and handed a $185 million penalty to settle the dispute. This settlement would become the largest fine levied in the agency’s history. Of the $185 million, $100 million comprised of fines from the Consumer Financial Protection Bureau (CFPB), $50 million originated from the Los Angeles City Attorney’s Office, and

Read More

Social Media Bias Analysis

244 Words | 1 Pages

Although critics state that misleading propaganda is false advertising, the reality is no decisions should solely be made on the reviews left by others as it is a bias source or information. The digital age has allowed the commercial world of entire prices to expand their propaganda through televised broadcast, to paper printed flyers, and as of now through social media outlets such as Facebook, Twitter, Instagram, and Youtube. This also creates free publicity through social media as content gets shared, and through the process a variety of people view the propaganda. Not all reviews will be bias but in most cases every review is an opinion of that individual thus making the review bias by default as it is an opinion not a fact. However society

Read More

Is Business Bluffing Ethical Analysis

756 Words | 4 Pages

The art of Business Bluffing, as Carr would describe it is “simply as game strategy—much like bluffing in poker. ”(A. Carr) However, it could more aptly be described as lying, cheating, and bribing all in the name of achieving business objectives. An article published in 1968 entitled, “Is Business Bluffing Ethical?” Albert Carr maintained that Business Bluffing is ethical.

Read More

Wells Fargo Ethical Theories

468 Words | 2 Pages

Under this approach, an action is considered morally bad because of some characteristic of the action itself, not just because the product of the action is bad. Wells Fargo unethical practices demonstrates unethical behavior, under deontological ethical theories as its employees duty to operate in an honest and fair fashion , in providing services to the public. Wells Fargo codes of conduct does not permit sales practices of these sort, therefore the employees who participated in these practices made unethical decisions. Unfortunately there was a wrong-doing on a massive scale. The acts of unethical behavior were conducted by both the employees and management.

Read More

Examples Of Unethical Behavior In Business

1191 Words | 5 Pages

A) Introduction Unethical behaviors in business affect everyone since you either work in the field or are a consumer of its services. Unfortunately, almost every company usually has individuals who act unethically whether it is for their personal benefit or for the sake of the company they work for. Unethical behaviors in business might be as simple as using company property or funds for personal gain to inside trading and financial fraud. According to The Chartered Institute of Management Accountants, nearly one third of business professionals feel pressured to compromise their ethical standards and are increasingly pushed towards unethical behavior. Moreover, “misconduct is common and accepted by business services professionals, the integrity of entire economic systems is at risk”, states Jordan A. Thomas, partner and chair of the Whistleblower Representation Practice at Labaton Sucharow law firm.

Read More

Business Ethics Case Study: The Johnson And Johnson Case

1262 Words | 6 Pages

Introduction The key ethical issues that were presented in this case study were quality control, lack of customer care, responsiveness, and harming the customer. The Johnson and Johnson case may have been seen as a turning point due to many things the company did right. However, there were many ethical issues in this case which will be explored more throughout this paper.

Read More

Examples Of Business Ethics Of Nestle

2901 Words | 12 Pages

Business ethics also referred to as corporate ethics can be considered as either a form of applied ethics or professional ethics. Its purpose is to analyse ethical principles and also moral as well as the ethical problems that might arise in a business environment. Business ethic is applicable to all parts of business conduct and also takes into consideration the conduct of individuals and the business organizations as a whole. Business ethics can be divided into normative and descriptive discipline. For the purpose of this assignment, the Nestle Company has been chosen.

Read More

More about Better Business Bureau Controversy

Open Document