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Bob Moore Mission Statement Analysis

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Yes, the mission statement from Bob Moore Construction, Inc. based out of Texas, USA is accurately reflected across the company’s website. Throughout the company’s About page, Professional Services and History webpages, the same core values and management directives that have kept the company in business for decades. The company takes pride in its reputation and 60+ years in the construction industry. The company also takes pride and showcases it’s recognition across the construction industry with awards of excellence in service.

The company’s About page states that customer satisfaction is at the heart of service and project delivery – “Customer satisfaction drives every aspect of our commercial contractor business; even our employees' bonuses are tied directly to customer satisfaction.”

This shows that the company’s mission and core values of service, craftsmanship, integrity and honest have driven the management and staff at Bob Moore to be a leader in the industry for decades. The company has also outlined a driving goals, “our goal has been to deliver quality construction, on time and in budget.” …show more content…

In an industry with a bad reputation for cutting corners and projects going way over budget or getting extremely delayed due to materials delivery or unorganized job sites, these values show what business this company is really in. They are in the business of standing out from the other construction companies that do not hold this same standard of service and project management. They are also in the business of building relationships and repeat customer trust which is crucial for reducing sales and marketing costs and increasing employee satisfaction knowing they are a well respected

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