The first success story is a large retailer based in the United States. This customer is a pioneer of the ‘one-stop shopping’ concept. This retailer has hundreds of stores across the United States with thousands of employees committed to excellent customer service, low prices, quality products, and broad selection of brands. Many of its stores are now open 24- hours- a- day and most stores are open 364- days- a- year. It offers brick-and-mortar and online services to enhance the customer experience of shopping. In recent years, the retail industry has evolved and gone through some of the most dramatic changes. This brick-and-mortar business is competing with many channels especially with other large e-commerce businesses. Today, consumers have so many choices to buy products and services across dozens of retail channels such as drugstores, dollar stores, limited assortment chains, and local mom-and-pop boutique shops. This ‘one-stop shop’ sees some top trends that are changing the ways they doit does business: Consumers have many choices According to Deloitte’s 2013 2015 American Pantry report , consumers shop at five different types of stores to fulfill their needs. With so many choices, consumers are buying food and groceries across multiple channels that include …show more content…
According to a Packaged Facts survey, Seventy-five75 percent of consumers say the produce department is the most important, followed by fresh meat, poultry, and seafood (60% percent); store brand products (36% percent); local farm foods/produce (35% percent); and the in-store bakery (29% percent), ). according to a Packaged Facts survey. As a consumer, I find this statistic to be very surprising and unexpected, as I thought price would be the main attraction for consumers. Growing up in a large family, my parents would look for the best or lowest prices for produce, meats, and other grocery