subjects, it allows them to think about what is currently going on in their business and links this to their business goals. When you take a step back and give the client power, you gain lots of insight and knowledge about the organization. As Fred W. Nickols (2006) states, “Exploit your status as a newcomer or an outsider. And remember this: An ounce of curiosity is worth a pound of expertise” (p. 8). Shifting power to your client may be just the thing needed in order to gain the proper credibility and trust that is essential for a successful collaborative consultant and client relationship. “When you have developed credibility with your clients, they are confident you will deliver the agreed-on results, including the criteria and standards