CVS Mission Statement

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• “We provide expert care and innovative solutions in pharmacy and health care that are effective and easy for our customers (Kolk, 2010).”
The purpose of a mission statement is help communicate the goals of the strategic plan to employees of how to serve the customers better (Hawthorne, 2017). The mission statement of CVS includes both the employees, “we” and “our”, and the customers. The employees note the company is committed to providing not just service but expert care and the state of the art solutions in pharmacy and health care to the customers. The CVS team is striving to accomplish one of the strategic plans by offering the Minute Clinic on site focusing on the commitment to innovative solutions in “…health care that are effective