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Case Study Of Carol Staben-Bourrough Counseling

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Carol Staben-Burroughs Counseling.
Carol Staben-Burroughs Counseling, is a private practice mental health counseling service located at 2023 Stadium Drive, Suite 2B, Bozeman, MT 59715. The goal of this service is to improve and touch the lives of the clients by: (1) Working with the client to determine their path to growth. (2) Collaborating with the client to develop a plan to achieve their goals in the counseling process. (3) Assessing the client’s progress to ensure that they are achieving their goals. (Carol Staben Burroughs Counseling, 2013).

Services As the sole practitioner, Carol Staben-Bourroughs, LCPC, primarily provides mental health counseling services to adults in the Gallatin Valley, for individuals and couples, who’s insurance …show more content…

The loan enabled her to rent and furnish her office space, as well as purchase her client list from her previous employer. Today, the practice is fully booked with clients and funded by out of pocket payments and payments from managed care organizations such as Aetna, Allgiant, Blue Cross Blue Shield of Montana, Cigna, Pacific Source, and several employee assistance programs. (C. Staben-Burroughs, personal communication, January 30, 3017). Located in a professional building adjacent to the Montana State University Campus, Carol Staben-Bourroughs Counseling is a single office that shares a waiting room, restrooms, and break room with several other private practice counselors. Staben-Bourroughs performs all the billing, advertising, and administrative tasks of the office, except for scheduling appointments and answering the phones. Scheduling is performed by the online scheduling service Myrecetionist.com, while calls are taken by a 24-hour answering service. Staben-Burroughs has used an answering service throughout her private practice career and feels that it is important that potential clients always have the option to speak to a person rather than being required to leave a message. Furthermore, she states that potential clients who do not have the option of speaking to a person will typically move on to the next phone listing

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