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Case Study: Sandwich Biltz Inc.

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Recommended: Challange of performance management

Wade 1
Control is any process that directs the activities of individuals toward the achievement of organizational goals (Bates). Sandwich Biltz is planning on expanding and has a situation at hand with the reporting of hours not work. I strongly suggest the four step of the control system should implemented in Sandwich Biltz Inc., before going forward. This control system has four critical steps namely; setting performance standard, measuring performance standard, comparing against the standard and determining deviation and taking action to correct problems and reinforce success.
First step, Lei should set up a performance standard to achieve the organization goals. All employees’ should know the company rules, regulation and expectation. …show more content…

If anything need immediate attention they can speak with higher managers to address these issues.
Comparing performances is the third step of the control system Lei need to put in place. In this step manager need to ensure that employees are not using the company’s time for other reason other than Sandwich Biltz. The number of hours work should be reflecting the store progress, which means store expectation and employee’s progress (the number of units produce). Lei can also have an internal audit every months and an external audit every three months to make sure the company is up to their standards.
The final step is to the bureaucratic control is taking action and correcting problem and reinforcing success. If for some reason after rules in regards to timesheet are set and anybody tampered with it without no authorization, there will be write up; if it happens again this will be grounds for termination. If information on the time sheet is not correctly filled out employee will be made aware and will receive a verbal warning; manager should let them know if they have any problem filling out their sheet they should ask for assistance, if it happens again they will receive a write up. Any time after that will be termination. Employees have to understand that this is not a practice to overlook and is seen as thief. This conduct will not be

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