Chegg Case Summary

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CONCLUSION AND RECOMMENDATIONS After all the time and effort, we have figured out that Chegg needs to put themselves out there if they really want to grab potential customers. Chegg needs to become better at advertising and targeting more college students because there are many college students who do not know that Chegg even exists. We also found out that Chegg needs to receive better reviews and advertise more. When it comes to how Chegg does business, we hope that Chegg will consider altering their ways to reach their goal in attracting customers. Here are a few recommendations that should be taken into consideration to receive the best outcome for Chegg to attract and keep their customers happy and loyal. Recommendations: • Shipping

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