Chick-Fil A's Decisions And Opinions

Lloyd Ransford Osei
Principles at the Forefront: Chick Fil A’s Decisions and Opinions
Liberty University
BMAL 530
August 10, 2014
Dr. Jeremy Woo

Business decisions and opinions are the essential success of how the operation of accounting and finance flows within a company. In the case of Chick Fil A their executive decisions and opinions constitute to involving a Christian background in their line of work. Chick Fil A has inherited the principles of founder, Truett Cathy, a Southern Baptist. Truett Cathy understands religion is the focal point of business and success will prevail afterward. Chick Fil A’s corporate purpose is stated as, “To glorify God by being a faithful steward of all that is entrusted to us and

The Chick Fil A chain was originally located in the Southern States of America, but has expanded to over 1,700 locations in 39 states and Washington D.C, making it the second largest chicken chain (“Company Fact Sheet,” 2014). Chick Fil A is served at malls, stand-alone restaurants, drive-thru only outlets, Truett’s Grill and Dwarf’s both full service restaurants. Known as a restaurant whose expertise is in chicken entrées, Chick Fil A’s mascot is a cow. The mascot of a cow was chosen by the corporation, to revitalize what is considered American food, in order to reduce beef eaten. The moniker Chick Fil A uses in their advertisement is to “Eat mor

Compared to rival fast food chains Chick Fil A has an employee turnover ratio of 60% paralleled to 107% of various fast food chains (Schmall, 2007). Employees continue to stick with Chick Fil A due to the shared beliefs and morals of the organization. Hicks & Hicks state, “One individual could have a major influence over the moral climate of an organization, but overall, it is the sharing of a belief system that becomes the cultural norm (Hicks & Hicks, 2010, p.