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Chipotle's Argument Analysis

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The moment I tried placing an order in Chipotle, my fantasy of American life shattered. After finding my three massive pieces of luggage from United Airlines’ baggage claim, I entered Chipotle to satisfy my starving stomach after a seventeen-hour flight. I waited around ten minutes in an excitement to try the renowned Chipotle burrito that everyone talked about. However, it took me less than ten seconds to decide to leave the place. I was trembling in frustration as I left the place. Unlike in Korea, I had to choose the toppings from the overwhelmingly diverse selections. I asked the worker what her favorite combination was. Surprisingly, instead of answering my question, she rolled her eyes and said, “Are you gonna order or not?” Before processing …show more content…

Yet, I did expect a basic manner that I would expect in fast food restaurants in Korea. In fact, back in Korea two years ago, I saw a Burger King worker getting fired for being rude to a customer. Back then it was a small ritual for my friend and I to go to Burger King after our Wednesday soccer practice. As a result, we knew almost every worker in that fast food restaurant. Most of them greeted us in a perfect manner, but one worker had a particular attitude issue. One usual Wednesday, however, two furious voices broke the tranquility of our Burger King bonding. The dispute seemed to happen because of the impolite worker’s annoyed facial expression and vocal tone. Soon after the boisterous dispute started, the manager of the center came out and fired the impolite worker without hesitation. Then, the manager, with a voice like an angel, apologized to the customer and gave him a free burger. Surprisingly, or not surprisingly for Koreans, everyone regarded the action of that manager as reasonable. With my previous experiences, I believe that Korean restaurant workers in Seoul provide better services than American restaurant workers in …show more content…

The quality of service provided was similar. However, the types of services provided by two different restaurants located in two different part of the globe was a clear contrast. The bell system clearly illustrated the aspect of Koreans that values efficiency. The pride that Billy showed in his work illustrated the aspect of Americans that values professionalism. These two contrasting values and ways of providing services led me to conclude that both systems provide ideal service that is modified in each

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In “Learning to Serve: The Language and Literacy of Food Service Workers”, Tony Mirabelli presents the genre of communication used by waiters and waitresses as one which requires more skill than is usually assumed. Through the use of internet sources such as “hate mail” directed at websites, Mirabelli shows us that people who think the job of a food service worker is easy are quite common. He shows us the assumptions people tend to make through many examples such as economists who suggest that food service workers lack education needed to be considered “knowledge workers” and do mindless, routine tasks that anyone can do. Through examples of food service workers, including himself, Mirabelli contends that waiters, though in some cases uneducated,

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Chipotle is one of the most successful restaurant in the U.S. but every organization got some weakness and problems, today I would like to share with you what is the biggest chipotle’s problem ever that cost this restaurant a lot of money and lose trust from costumers and bad image in the media which is POISONING !! :- The fifth-biggest multistate sustenance harming flare-up of 2015 was the E. coli episode connected to nourishment served at Chipotle eateries in nine states. No less than 52 people were sickened, 20 of them were hospitalized. The episode was one of a few nourishment harming flare-ups connected to Chipotle this year including a Salmonella flare-up that sickened more than 60 individuals in Minnesota.

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Your only as old as you feel, it seems that you can still enjoy your life no matter what age you are. The reason why I would say that this ad is insulting because it limits and underestimates the ability of older people. Course it is common among most people that any one older than 65 should be taking a nap, eating oatmeal, going to multiple doctor appointments and should not be allowed to indulge in any physical activity what so ever. I personal object to type of notion as long as it won't harm them internally or physically. Taco bell's motto tells people to "live mas" which means to live more even though this commercial will appeal with most Americans because the people in are defying society by sneaking out acting reckless and wild.

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This provides a valuable tool for molding the kind of success-orientated culture at Chipotle. Instead of wasting time and resources while recruiting new members, they save time, capital, and resources by rewarding and promoting from within. This leads to maximization of profit, reduction of turnover, and improved employee satisfaction and performance through retained knowledge, skills, and experience of long-term employees. The net effect of these communication and management methodologies is to ensure that services offered to customers are of the highest possible quality. For example, 84% of the customers spend less than five minutes waiting to be served.

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Also, Korean Air had highest PDI, which is a “concerned with attitudes toward hierarchy, specifically with how much a particular culture values and respects authority (Gladwell, 2008 pg. 204-205).” In Korea, there is a cultural legacy which is a “mitigated speech”. Mitigated speech is “which refers to any attempt to downplay or sugarcoat the meaning of what is being said (Gladwell, 2008, pg. 194).” Most of Korean people mitigate when they’re being polite, ashamed, embarrassed, or when they’re being deferential to authority.

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Introduction The restaurant industry in the United States had annual sales of $ 631.8 billion and employs 12.9 million people in 2012. Even in times of recession there is little evidence that this industry has seen a decline especially in its fast food and quick service segment. But with a depressed economy with no immediate upward trend in the near future, majority of the customers indicated that they would either curtail their spending on eating or best maintain its current level which is certainly going to affect the future of many restaurants in the industry. Chipotle is part of the fast casual segment of the U.S industry with over 1,600 restaurants.

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Koreans exhibit their respect for their elders every day. Korea train system displays the respect they have for their elderly and sick. The train system has a designated seating area assigned for the elderly and handicap. Koreans understand that you automatically stand and give your seat to an elderly person. Americans do not force such things on you, because they do not value the elderly in this fashion.

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However, those are the situations in which McDonald’s taught Marissa Nuñez her biggest lesson; Nuñez realized that she needed to “have more patience than ever”, control her emotions, and “get along with all different kinds of people” (442). For example, one day a customer came into McDonald’s and began to mention derogatory terms, terms which were hinted towards Marissa Nuñez. Although, most teenagers of her age would have responded back to the comments either vocally or physically, Nuñez decided it would be best if she “walked away to get the manager” during that certain situation. By performing this action, Marissa Nuñez was able to

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In Margaret Visser’s essay, “The Rituals of Fast Food”, she explains the reason why customers enjoy going to fast food restaurants and how it adapt to customer’s needs. Some examples of the most loyal fast-food customers are people seeking convenience, travelers, and people who are drug addicts. First, most loyal customers are people seeking convenience. The reason why fast food restaurants are convenient because longer hours of being open, the prices are good , etc. As Visser said in her essay, “Convenient, innocent simplicity is what the technology, the ruthless politics, and the elaborate organization serve to the customer” (131).

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I messed up often enough for the wait staff to know us by sight. “Whatever you say, babe.” I reply between mouthfuls of one of the best burgers on the West Coast. This last argument had been particularly bad, so I was thankful it had blown over so soon. Usually I was in for a week of yelling,

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From that, Korean and American cultures are similar and difference in many ways. First of all, I want to start with the comparison between how American and Korean treat older people. For Americans, when you speak to older people you can call them by name or you or Sir or Ma’am or whatever, but for Korean, you have to call older people by name and ‘님’ or ‘선생님’ like in English word Sir or Ma’am. If you are Korean and you call your father as “you”, you will get slapped. When I first heard my friend call his grand-father by name, I was thinking how they are disrespect older people, it is not acceptable in Korea.

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Health Care Beliefs and Practices in the Korean-American Culture Korean involvement with the United States can be traced back to the 1800’s when America signed a treaty with Korea establishing peace, friendship and commerce. However, it wasn’t until the year 1903 that Koreans actually began the process of migrating to the United States. The first wave of Koreans into the United States consisted of about 7,000 uneducated males who went to work as contract laborers for Hawaii’s sugar plantations. The second wave of migration occurred in 1950, after the Korean War.

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Chipotle is in the fast casual industry where competition is extremely intense since there are so many different dining options. An industry like fast casual restaurants has a very high growth rate therefore there is not just one company that has the market cornered. What sets the restaurants apart is not cost but product differentiation; they position themselves in the market with their slogan of Food with Integrity. Since restaurants in the fast casual industry are priced fairly in the same range Chipotle uses different product features to set themselves apart from the others (parature.com). The first value driver in Chipotle’s differentiation strategy is the product quality; they utilize local farmers who are conscience of the environment.

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In discussions with numerous Korean Americans business holders, and it was obvious that they stereotyped Black Americans clients as probable to loot or display violence; similarly, some Black Americans who behaved in bias behavior towards the Korean business stereotyped Asian Americans as being

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The author, Yunxiang Yan, in his essay, “Of Hamburger and Social Space: Consuming McDonald's in Beijing”, points out that quick-service restaurants or fast-food restaurants is not intrinsic in Chinese history and culture (451). In actuality, the advent of fast-food restaurants in China can be traced back to the late 1980s when Kentucky Fried Chicken established the first restaurant in China in 1987 (Lozada JR 273). After that, fast-food restaurants have begun to expand their business in Chinese market, among which McDonald’s that opened its first restaurant in Shenzhen, China in 1990 (Lozada JR 273), has gained its enormous popularity in China because Chinese consumers are allured by its sanitary, modern, cozy dining environment (Yan 451). In terms of cultural communication, the expansion of American fast-food restaurants also reflects the output of American culture in China, since Chinese people regard American culture as modern culture, and thus, the way that Chinese parents pay money for their children to eat food from McDonald’s restaurants can be considered as a way of equipping their children with the knowledge about modern social life (Yan 457). In addition, Willy Schneider (2007) adds that “Parallel zur Expansion wird auch geplant, traditionelles chinesisches Essen leichter

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