Also, the Restaurateur Program gives an opportunity for all members of the staff to lead with respect to their workstations (Thompson et al.,2008). The company chooses managers from within the crew members. Therefore, there are two types of managers in the company. The first are the salaried managers who mostly occupy the executive positions within the organization’s hierarchy. The second type of managers are those picked from crew members, most of whom are hourly compensated. For these types of managers, they are identified and picked based on their ability to lead their crew or the teams they are part of. Chipotle being a chained restaurant company, there are a lot of outlets operating in various areas. All those outlets have crew members …show more content…
The first is that it communicates to the stakeholders of the company of what the objectives of the company are. Secondly, it aligns the day to day operations activities of the company to the general objective it is trying to achieve. With regards to Chipotle, the company general objective is to expand productivity in order to maximize stockholders’ value (Mire, 2011). However, this can only be accomplished if the company aligns the daily operational activities with a view of the major objective of the company. Some of the aspects of an organization to be assessed via the balanced scorecard include the internal process and the customer …show more content…
For any organization to function at optimum levels, there ought to be some sense of control and supervision. Essentially, the demonstrates the leadership and management activities of the company. As mentioned previously, Chipotle measures this aspect based on the ability of the current leadership crop to mentor and nurture leadership credentials of their junior colleagues which enables the company to promote managers from within its ranks rather than searching externally for managers. The third internal process category to be measured by the scorecard would be managing the product quality. Chipotle prides itself in the provision of quality food to customers with the fast food feel. The managers should continuously implement quality assurance tools that tailored to ensure that Chipotle continue producing high-quality foods to its