With so many different variations of food today, all coming from different cultures and regions of the world, there is undoubtedly just as many diverse places to choose from. Many of these establishments revolve around the same basic principles of trying to please their customers to ensure their business thrives. Two of my favorite, Red Lobster and Long John Silvers, have succeeded in maintaining a happy customer base and as a result, flourished into chain franchises that can be found all over the country. Success has made them easy to compare and taking a look at their menu, customer service, dine-in and take-out options will allow anyone to see just why they have done so well. Both restaurants have become known for their wide variety of …show more content…
Both places have friendly staff and waiters to take orders and a competent team of chefs to prepare food when their guests have selected it. Where they differ in their service, starts to show in how quickly their food is delivered. With Long John Silvers being a chain fast food company, people tend to have less face time with the staff than they would at Red Lobster. Their guests start by waiting in line, placing their order, then getting basic items such as a cup for their drink. At Red lobster, however, they are greeted and escorted to their table and then seen to by a waiter for the remainder of their visit. This is why which establishment I eat at depends on the time I have available, Red Lobster tending to be a longer visit then at Long John Silvers. This leads into our next point their dine-in and take-out …show more content…
With these options available, they have made themselves accessible to many people despite time constrictions and opened up their doors for a larger variety of customers. Between the two, however, Long John Silvers is still quicker as it is a fast food restaurant chain. As most fast food diners, Long John Silvers has a drive through that Red Lobster lacks, offering the option to make decisions on the fly, where at Red Lobster, guests have to call ahead to simply drive by and pick up their meals. The difference between the two inside, comes in the form of to-go plates. Red Lobster with their larger portions, often leads to a customer not finishing their entire meal. To combat this, Red Lobster offers the option of a to-go plate where they can simply place a meal inside of a portable container allowing it to be brought home. Long John Silvers, requires their customers make this selection upon ordering. Between these two, I prefer dine-in usually as I get to do it less often, the average person tends to eat more often at the faster diners. So, which one is my favorite