Character is built on our integrity and our intentions. This is another important differentiator to consider when we think about how we describe our feelings about either our own character or the character of someone else. If we have concerns about someone’s competence to accomplish an important task, it can be helpful to reflect on whether it is the individual’s capability to accomplish the task or their past results with accomplishing the task that gives us pause. We may often feel capable of accomplishing something; but if we don’t have results to show, others may question our credibility. All together your credibility is built on your integrity, intention, capabilities and results. When we think about trust in this formula, it starts …show more content…
This will evaluate if the communication is being used fairly not just to yourself but to others. In the article “Blame Burger King deal, not Warren Buffett” the author Robert McIntyre mention his opinion regards Burger King to claim Citizenship and the fault that the investor Warren Buffett might have. In his opinion he uses a fair communication approach. A way to evaluate your communication in regards to presenting facts, access, impact, respect evaluating the credibility of your communication especially important for high stakes …show more content…
Early morning. Rita Harrison, a high-powered lawyer, came in her office and saw an uncommon client (Sam Dawson) waiting for her. He was having hard time to explain his situation due to his disability. Mrs. Harrison seemed to listen to his story in the beginning but later when she realized that there might be a big mistake and it was waste of her time, she was unable to conceal her irritation any longer. The person who suffered from Mrs. Harrison’s anger and annoyance was her receptionist, Patricia. Mrs. Harrison showed all her dissatisfaction by Patricia’s performance: she was sure that her receptionist should have handled the situation with this client before her arrival. In the end when the client did not seem to leave the office and at the same receiving many phone calls Mrs. Harrison shouted at Patricia who was terrified and almost crying. It is obvious that almost every morning starts the same way: Mrs. Harrison cannot handle her frustration with uncomfortable clients, her fast-paced schedule and difficult personal life, and all these factors made her communication with her employees difficult and