Synopsis: Continuity of Operation Plan (COOP) for Change Healthcare Technological progress is essential in creating the conditions for service delivery, operational efficiency, and Healthcare outcomes during rapid evolution. In line with the digital transformation revolution, Change Healthcare uses Internet technology to transform the healthcare system for all stakeholders, making it more affordable, effective, and accessible. Given the impact on healthcare delivery and its broader implications, this study examines Change Healthcare's strategic reliance on digital technology by providing an overview of the organizational structure, mission, and extensive dependence on the Internet. The importance of having a solid Continuity of Operation Plan (COOP) has never been greater, particularly …show more content…
Table 1 - The. Change Healthcare Synopsis Attribute Details Type of Organization Commercial Industry Sector Service (Health Care) Mission, Functions, and Organization Mission: Focus on accelerating the transformation of the healthcare system through the power of the Healthcare Platform. Functions: Technology solutions for revenue cycle management, payment solutions, care coordination, and data analytics services. Organization: Structured into divisions like Technology Solutions, Network Solutions, and Financial Services. Size Very Large (5001+ employees) Current Dependence on Internet Significant across various (if not all) facets of its operation. Details of Dependence on Internet Direct Support for Sales or Service Delivery: Essential for delivering digital healthcare solutions and services. Indirect Sales Support: For marketing, customer support, and client engagement. Research & Development Support: Supports R&D activities and innovation. Human Resources Support: For recruiting, onboarding, training, and supporting remote work. Other Indirect Support: