CSX’s Strategy John Parker a Director of Train Operations for CSX, job responsibilities is to review system performance, metrics, identify areas for improvement for terminals and train operations, and ensure the seamless and efficient movement of trains across the network. John has seen the reduction of shipment in the industry first hand while holding his position for the last 12 years. John believes that every railroad has to develop new processes and run more efficiently to maintain a profit with a reduction in carloads shipments. John shared that CSX of tomorrow is a strategy that will help the organization become more efficient with the people and resources of the organization. CSX of tomorrow strategy also helps the organization become …show more content…
Earnings live Town Hall, 2016). The strategy has four key objectives to position the organization in the hostile The first objective is to reshape the organization's network through segmenting the network, reallocating resources, lengthening trains to increase capacity. The second objective of CSX strategy is increasing customer service through providing costumers service levels that increase their performance and growth penitential. The third objective that CSX has implemented is advancing automation throughout the network to increase efficiencies of the processes. The fourth objective of CSX is to develop the talent pool of the organization to help in the designing of the organization technology and implementing the objectives of the organization's …show more content…
The First, segment is favorable outlooks. Favorable projections are for commodities that the organization plans to have an increase in business and bring growth to company earnings. The second segment of commodities that have a neutral outlook. A neutral outlook consists of commodities that are planned to maintain past performance levels of the industry. The third segment is made up of unfavorable commodities. An Unfavorable outlook is for commodities that are expected not to bring new business and perform at a lower projection than in the past. CSX and Norfolk Southern have taken different approaches in identifying their organization’s outlook for the market based on the various strategies that the firms have to create to compete in the Eastern