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Decide On A Story Of An Ethical Story

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Ethical Story Scott Kim Embry Riddle University Worldwide June 18, 2015 (A) Decide on a story/parable/fable which influenced your ethical/moral growth as a child. Briefly describe the story and what it taught you. How does your thinking today fit with what you learned as a child through that story? This component should be about 250 words. I was faced with an ethical dilemma when I was working as an IT Support Executive for a company. The work involved resolving the technical issues related to HP customers. One day a customer contacted us for support. He was not able to log into his notebook and he needed to give a business presentation the next day. Unfortunately, the warranty for the PC had expired just one day …show more content…

When I asked my team leader for a solution he replied, “Just follow the process rules.” Not satisfied with the answer, I contemplated for a while and decided to help the customer. I negotiated with my team leader and explained how helping the customer would help HP that satisfied customers will recommend HP to others which improves the brand value. At last, my team leader agreed to assist the customer. I had successfully resolved the issue and the customer was very …show more content…

At that time I was 12 years old and it was great to be a child because at that age you will not have to worry about anything because children are free of all tensions. There was a moment I remember when I went out without asking for permission from my friend and I didn’t came back to home because I thought my parents knew that I am with my friends. At that day I was all day with my friend and then in the night my friend say to me that you can live here today with me I thought it would be a great fun if we will be a together tonight. But, in the happiness and I totally forgot that my parents are not aware that I am with my friend and they are finding me everywhere where they thought I could be. My mother but called everyone to ask that I am with them or not and my father was looking for me nearby and also outside the area far away from a home. My parents knew my all friends as well as classmates but not one new who became friend of mine after 3-4 days when he joined school. After a night passed and I came back with home my friend’s father dropped me my home when he was going to office in the morning. Afterwards, I rang the bell of door and my parents saw me and they immediately said that thank god you are safe but where were you whole night yesterday. I said with my friend they said which friend and you didn’t tell us that you are living at friend’s home today how

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