There are many ways, tangibly and intangibly, that Deloitte has grown that add value to the customer and the company which include being able to harness analytical power and us that to drive the business as a whole and cater to its direct clients and other customers. The company does so by attracting customers that want to grow their businesses through sales, novel business strategies, or a number of other important areas of business that clients want to look into. Deloitte then uses that information, often time gained through its customer insights analytics and capitalizes on it by developing tools that address those needs. One example of that is the company developing a study that was commissioned in 2013 named in the Analytics Advantage …show more content…
Oracle, for example, has been able to allow Deloitte to develop value chain execution and develop application upgrades. Part of this strategy allows Deloitte to analyze the ways these companies have been able to make use of these products that they develop and the effect they have had on the people using them. Implementing and creating such innovative things in these big firms adds weight to the use of them sometimes because it helps others to see the value of using and purchasing certain things if they have been able to be used in ways that work effectively. This not only helps value to the current company that is developing these tools but also for those companies that adopt them and how they are able to utilize them in their own ways, as has Deloitte in many aspects of the services that it …show more content…
Deloitte as a whole can sometimes seem as a conglomerate that is trying to tap into as many markets that relate to its services as possible. This sometimes can get in the way of a company developing a unique and recognizable value chain or processes that aid in readily identifying what sets a certain business from other businesses. With having so many subsets under the Deloitte umbrella, it can get complicated determining the weight that certain parts of the value chain play in each part of the company. For example, in the consulting side of the company, customer service and information technology and management play a huge role in the development of the value chain of the company, but these differ when things transition to the tax and legal sector of the company at large. It would be nice to be able to readily tell if looking through the eyes of perhaps hesitant first-time clients or user of the company to be able to pick apart things so that they can be clear sometimes. However, this seems to work because it feeds directly into the point again that the company does a great job at supporting its overall value chain in the customer service side and having multiple operations at the ready to take on these uncertainties that people may encounter