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Healthcare Usability Essay

782 Words4 Pages

Nowadays, healthcare industry widely applies health information technologies (IT) in clinical care to cut back method inefficiencies, control growth of costs and improve the quality of care (1). Therefore, different computerized systems, softwares, and websites are designed for clinical decision-making aids, production of new knowledge, enhancing public health information, and raising the standard of health care.
Although, health IT can promote the capability of diagnosis, treatments and have other potential benefits, additionally increases the healthcare complexity (2). This complexity will affect patient safety and quality by increasing the risk of human error (3, 4), and in some cases it may track through design features (2, 5). The …show more content…

In HCI and computer science, usability usually defines as a relationship between humans and computers and the extent to which it can successfully perform tasks through the interaction of user, system, and task in a distinctive environment (11). Researchers have shown that the usability is one of the foremost appealing factors of these technologies among health care practitioners such as doctors, dentists, nurses (12, 13), other health team members and also people who are using such systems (14). The International Organization for Standardization (ISO) defines in the standard ISO 9421-11 that “usability is a capability and capacity of a system that allow the user to work with efficiency, effectiveness and satisfaction, in a particular environment to achieve specified goals” (15). Several issues can be traced to deficiencies in usability, and HCI designs (7). Therefore, health care community and medical technology industry declared that high level of usability required for new medical devices …show more content…

These methods assess and enhance the design of clinical software applications (18). One way to come up to the key components of usability is to use heuristic evaluation (13). In the field of HCI, heuristic evaluation is a technique for computer softwares that supports identifying usability problems in the user interface design based on a set of design guidelines, usability principles and heuristics (6). Heuristic evaluations can determine structural problems and root causes of the usability failures and issues; furthermore, it’s a cost-effective method that providing effective insights and feedbacks to designer and developers

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The healthcare industry generates a great amount of data every day, as a form of record keeping, patient care, compliance, and regulatory requirements. Just a decade ago, all this data was stored in the form of hard copy form, now it is rapidly transforming to digital data which is called EMR (Electronic Medical Record). The digitalization of the healthcare has not just reduced cost of care, but also improved quality of care due to the abundance data that organizations receive from the EMR to identify the flaws in their system. I work in the healthcare industry where improving quality of care is our primary goal. We use software called eCW , which is an integrated system.

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Success will be measured by assessing improvements in accessibility, efficiency, and clinical outcomes. CHQ will recruit and collaborate with experts in digital health to identify and implement feasible solutions that address the challenges faced in healthcare delivery. Revolutionising the delivery of clinical care and research aligns with CHQ's commitment to providing cutting-edge healthcare services and advancing healthcare innovation. CHQ plans to implement digital health technologies within the next 18 months and conduct regular assessments of their impact on accessibility, efficiency, and clinical outcomes over 5

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Technology is used in the health care system to chart patient health information, communicate with the interprofessional team, and monitor plan of care. The nurse, upon licensure, recognizes the importance of computer literacy and the effect technology has on patient outcomes. The use of technology can hinder or help the patient based on its use. For this reason,

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Sources Sayles, B. N., (2013), Health Information Management Technology: An Applied Approach. Chicago: American Health information management Association.

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Introduction Health is the way that gives a freedom from disease and sickness. Technological innovation has yielded a phenomenal growth in health care to deliver good health practice and patient outcome. One of the paramount outcome from technology in health care is ehealth. ehealth is an emerging practice in the fields of health and medical, that is delivered through technology by communication and information technologies to improve efficiency, effectiveness and quality of clinical and business process that are in practice by healthcare institutions for better healthcare even in remote places. Using ehealth will help in advanced quality of care, minimises the medical errors and from the organizational view it helps in financial aspects and is easy to work 2.

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Since many health information infrastructure systems are relatively new, there is still variability in the implementation stages that different organizations have achieved. Additionally, most systems will have more than one capability that provides value, so the relationship between the system’s functionality and the resulting impact to patient care must be analyzed in order to determine the value it provides (Einstein, Juzwishin, Kushniruk, & Nahm, 2011). Value of health information infrastructures can be assessed in many different ways, including whether the technology allows the availability of useful information, how that information is utilized by staff and patients, and its impact on health outcomes. For information to be of value and influence medical decision making, it must be comprehensive, accessible, useful, and valid (Fitterer, Mettler, Rohner, & Winter, 2011).

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The following statement best surmises meaningful use: “meaningful use suggests that better healthcare does not come solely from the adoption of technology itself, but through interoperability or the exchange and use of health information to best inform clinical decisions at the point of care”. (Martin et al. (2011) pg. 52.

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Health informatics describes the use and sharing of information within the healthcare industry with contributions from computer science, mathematics, and psychology. It deals with the resources, devices, and methods required for optimizing the acquisition, storage, retrieval, and use of information in health and biomedicine. Health informatics tools include not only computers but also clinical guidelines, formal medical terminologies, and information and communication systems. Medical informatics, nursing informatics, public health informatics, pharmacy informatics, and translational bioinformatics are sub disciplines that inform health informatics from different disciplinary perspectives. The processes and people of concern or study are the main variables.

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The HL7 version 3 standard has the aim to support all healthcare workflows. Development of version 3 started around 1995, resulting in an initial standard publication in 2005. HL7 V3 is based on consensus standards, developed by volunteers who come from countries around the world to undertake practical informatics. They also welcome new participants and are open to suggestions with the development of the standard that involves a balloting process. Subsequently, once requirements are approved a collection of message formats and related clinical standards that loosely define an ideal presentation of clinical information are compiled and together the standards provide a framework in which data may be exchanged.

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The expansion of MEDITECH is vast as well as technology advancement. At Chilton Memorial Hospital the implementation of MEDITECH aided in quicker access to results and information that helped support better decision-making and decreased the amount of medication errors by using the system correctly. MEDITECH increase safety to both the patient and nurse. Errors in systems are inevitable but it is important that nurses use technology as and aid to their job and remember not to fully rely on technology. Fairmont General Hospital was able to reduce documentation time after setbacks with repetitive charting and system issues.

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Camilli (2014), asserted that educational delivery is being carried out in innovative and convenient ways, including the use of simulation, virtual classrooms, distance education, podcasts, web conferencing, and online assessments. Information and communication technologies (ICTs) can be easily recognized as standard components of the nursing process and daily nursing practice, appearing as electronic assessments. Furthermore, nursing students are gaining increasing exposure to technologies during undergraduate studies which includes increasing volumes of electronic health records (EHR), digital diagnostic tools, health monitoring, and reporting equipment, barcode scanning, as well as mobile and hand-held documentation devices. This skills can be applied to clinical setting such as using EHR to follow up patient laboratory results and relay critical lab values to the physician. Also, barcode scanning can be used to prevent medical errors by giving the correct medications to the patient and also prompts the EHR for any related allergies to the medication that is prescribed during treatment or hospitalization.

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Regional Extension Centers arose out of the challenges small providers face; lack of resources and/or expertise. Thus, the small providers fail in their efforts to optimize and improve the quality of care they provide their patients. With their essential role in the national health care delivery network, these providers serve as the home base for preventive care. The small health providers also link the wider health care system such as hospitals and specialists. To leverage local expertise, the Regional Extension Centers were designed to provide practical, tailor made support to meet the needs of the local health care providers in a way that is synergistic and non-biased with the private sectors institutions (HealthIT, 2014).

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Dr. Song, Clinical Decision Support has been defined as a “process for enhancing health-related decisions and actions with pertinent, organized clinical knowledge and patient information to improve healthcare, as well as, healthcare delivery (Campbell & CPHIMS, 2013). Clinical Decision-supporting tools are utilized to manage and support patient care. Healthcare information systems and information-retrieval systems are tools that manage information. There are various programs that provide custom tailored assessments or advice based on sets of patient specific data (Musen, Middleton, & Greenes, 2014, p. 701). Decision tools may follow simple logics (such as algorithms), may be based on decision theory, cost benefit analysis, or may use numerical approaches only as an adjunct to symbolic problem solving (Musen, Middleton, & Greenes, 2014, p. 701).

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Technological advancements have brought efficiency and effectiveness of all aspects of human life. In the health care sector, physiological activities can be effectively carried out by the patient’s bedside through use of modernized equipment’s. The machines function through production of specific sound and in case conditions deviate from the normal range, they consequently and automatically vary the type of sound produced calling for urgent attention from doctors. The alarms have been proven to be of paramount importance in the health sector, however, they have been giving rise to alarm fatigue. This is a condition where sensory stimulus becomes overloaded amounting to sensory desensitization a condition which can make the attendant’s to

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The aim of essay will be to critically evaluate a short film of an interaction between a doctor and a patient with a write what type of patient. I will also address the main elements of health promotion and the interpersonal skills used in relation to communication. I will analyse how issues such as discrimination, education, stereotyping and environment can affect communication and how health promotion is delivered. I will also reflect on how my own values, experiences, health, knowledge and education may impact the delivery of health promotion. I will discuss how I applied my learning and understanding of health promotion to a patient I encountered whilst on placement at an older persons inpatient mental health ward.

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