An ethical dilemma happens when two or more ethical principles conflict with one another. Ethical dilemmas are problematic situations in which it is not clear which choice will be the right one. The CP is stuck as to what to do next because there is not just one outcome that will satisfy the ethical principles as stated in the Singapore Association of Social Workers (SASW) Code of Ethics (Kirst-Ashman & Hull, 2012). According to the SASW (2017), the core values of social work are embedded in the ethical responsibilities, which are relevant to the professional activities of social workers. They include social workers’ responsibility to clients, colleagues, practice settings, the social work profession and society. As a CP serving in Yishun, I might face possible ethical dilemmas including the competing of interests and breaching of confidentiality. The first ethical dilemma happens when the Members of Parliament (MP) engage the CP to change the negative perceptions of Yishun. As such, I would introduce programs such as Citizens on Patrol. As I believe it can help to project security presence and disseminate crime prevention advice to fellow residents. In turn, this help to reduce crime rates and change Yishun’s reputation. However, some residents might regard that these programs as a waste of resources and decide not to support my …show more content…
Confidentiality information is any information that the client communicates to the agency for the purpose of receiving services (Kirst-Ashman & Hull, 2012). For example, the residents may share that they suspect illegal activities are ongoing in specific housing blocks and units. However, the residents also indicate that they do not want further actions to be taken as the occupants are not causing any problems. They are worried that if any actions are taken, it might anger the occupants and disrupt the peace within the