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Federal Trade Commissions Fair Information Collection Practices

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Online consumers are increasingly concerned about their privacy when conducting business online. Therefore, in response to both public interest and regulatory pressures, privacy policies have become common for most business on the Internet today. However, what constitutes a well structured privacy policy? According to the Federal Trade Commissions Fair Information Practice, a privacy policy should follow 5 main principles: A Notice/Awareness, which outlines a businesses information collection practices before any personal customer data is collected; Choice/Consent, which gives consumers options to control how their data is used; Problems with Choice/Consent, which provides a means to opt-out of the sharing their data with third party subsidiaries; …show more content…

(2) This portion of the policy also lists the personal information they collect on their customers, which include any information the customer enters into their web site or in any other communications; this information is used to respond to customer requests, customizing future services for customers, improving COSC services, and communicating with customers. Information is also collected automatically, through “cookies”, which are generated whenever a customer interacts with COSC through a web browser and through the use of E-mail confirmations that notify COSC when a customer opens an e-mail from CharterOak.edu. …show more content…

COSC uses third-party tracking tools to provide data about their website visitation and to create remarketing audiences. No Personally Identifiable Information (PII) is sent via these third-party tracking tools; only anonymous information about a customers device and browsing actions, which are contained in cookies, are collected via third-party tracking tools such as Google Analytics, Google AdWords, Facebook Ads, Twitter Ads, Yahoo! Ads and Microsoft (Bing) Ads. (2) Additionally, COSC provides Opt-Out instructions for each of these tracking tools and instruction on how to Opt-Out of many advertising companies at once by using AdChoices, the Digital Advertising Alliance's consumer choice page. (4) COSC suggests enabling the "Do Not Track" option in browsers, or utilizing other tracking & targeting avoidance measures if they feel it is necessary. Furthermore, they inform customers that any marketing emails they receive contain instructions and links to unsubscribe if they desire.

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Any information we receive from you online, is collected through our SSL (Secure Socket Layer), which assures you that this information will be kept on our secure servers, and is not available to any outside party not participating in our marketing programs, or using our marketing tools. Non-Liability: We have no control over the privacy policy of our customers once you provide them with private information directly. This includes third party websites that you may connect with while using one of our websites. We are not responsible for data other companies obtain in this manner. CONSENT

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Moreover, management should conduct privacy protocol training, so everyone is on the same page. The policy needs to state clearly the company’s rules about protecting customer’s personal data. Also, staff needs to know that there will be monitoring of phone calls and well as computer activity and emphasizes that per Muhl, (2003) “an employee’s personal use of an employer’s e-mail system and Internet access is not protected under the law.” Hence, organizations can encounter legal troubles due the inappropriate use of the system. The privacy of customer is important, and it needs protection.

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We also ensure the transparency for our visitors. You can block all the cookies, associated with us and our service. Even you can block the cookies those are set by us. Thus, it is important to understand that you may not get proper and complete notifications of our services, if all your cookies are not enabled.

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You can choose turn off cookies on your computer/device, but such an action may mean that you won’t have access to many features that make our website experience more efficient. Security of information While we employ a first rate security system to protect your information from unauthorized use on our website, we however, take no responsibility for any unauthorized access to or the loss of personal information that is beyond our control, as there is no full guarantee of security for data transmissions over the Internet. Children’s

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