2.0 External Environment
The external environment consist of forces and factors that affect the business and its operations both directly and indirectly. It also plays a critical role in shaping the future of entire industries and those of individual businesses (Teik, 2013). To keep the business ahead of the competition, companies must continually adjust their strategies to reflect the environment in which their businesses operate. So, it is crucial to analyze the external environment to gain a better understanding of factors that influence the company’s operations and forces that can hinder succesful strategy implementation.
2.1 The Broad Environment
The broad environment in which Starbucks operates include the political, economic, social,
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There is a virtually endless list of alternate food and beverage products that consumers can choose in place of Starbucks ' product (Maverick, 2015). The threat is strengthened by the low witching cost involved in customers switching to competitors or alternate products.
2.2.5 Threat of new entrants
Although the barrier to entry of the market is not too high, the threat of new entrant for Starbuck’s is moderate at best. Starbucks has a strongly established brand, and it will make it difficult for new entrants to match it for several years. The market is also mature and Starbuck’s has already secured substantial amount of real estate in prime locations (Maverick, 2015). Starbucks also benefit from economies of scale while new entrants would most likely not enjoy the same benefits and will make the competition difficult for newcomers (Investopedia,
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Starbucks has the ability to effectively leverage their product differentiation strategies by offering a product mix that is seen as premium by offering high quality beverages and snacks. Starbuck’s brand equity is built by providing each customer with a unique experience with good customer service, clean and well-maintained stores that reflect the culture of the communities in which they operate (Geereddy, 2013). So, the company’s core competencies are their focus on quality, outstanding customer service, care for its employees, continuous product advancement and the company’s drive to be involved in the community they are in. By focusing on these core competencies, Starbuck’s has been able to demand higher prices for their products and gained customer loyalty since their company is associated with high quality products and excellent customer service in the minds of their
External Environment The Five Forces of Competitive Analysis The industry market is considering a large pool with significant of competitors competing with each other. The stronger the forces of competition, the harder it becomes for industry members to earn attractive profits. The ideal competitive environment for earning outstanding profits is when both suppliers and customers are in weak bargaining positions. Suppliers Bargaining Power Vera Bradley as a company that provides luggage and accessories industry gets raw material from many suppliers that have differentiated inputs.
The Industry demand has changed due to a shift in consumers’ attitudes towards healthier products. This placed Starbucks’ coffee culture at risk and threatened the company’s future. Starbucks has tailored their menu to include more organic and healthy product mixes, venturing into tea, bread and fresh juice products (Geereddy, n.d). Starbucks’ cornerstone product differentiation strategies and Human Resource Management are the main impacts to strategy formulation.
Businesses have been playing a crucial role in people’s lives. No matter what they go or what the occupations they are; people are drawn to get involved in businesses. However, behind the scenes of the business thriving, the environment is deteriorated each day. Many development schemes are come up with the plan related with the depletion of the environment (Shah, 2002). Because of people and environmental damages, attentions were drawn to corporations for ensuring their sustainabilities.
IMPORTANCE OF EXTERNAL FACTORS AFFECTING BUSINESS Business of the organization is affected by many factors. There are some internal and external factors influencing the business. There are many internal and external factors affecting the business environment. Internal factors are related to the SWOT analysis whereas the PESTLE analysis is used to measure the external factors affecting the business. These factors includes • Political • Economical • Sociological • Technological • Legal • Environmental Political JLR has a choice to start a setup in the china; the political situation of china is quite stable, which is a good sign for a business.
Starbucks sells high quality food and brands for affordable prices. Recently, the company launched a wine collection in addition to the coffee. Now, customers can enjoy a coffee in the morning and a wine after work. This strategy will bring more revenue to the company and will put the Starbucks on the map with other great small shops. The brand has also positioned itself best coffee brand in the market by providing attractive store design, unique environment, elegant taste and high quality coffee beans (Kotler & Keller, 2009).
Flexible working hours helps guarantee the assigned work to be completed somehow. The employee can work extra hours to compensate for being unable to contribute to working full time on a particular day. This helps hike performance. Advantages and Disadvantages of Human Resource Practices.
The brand name of the Starbuck is popular are no longer depending on the quality of the coffee only, but also the customer service. A study shown that the turnover rate of employee at Starbuck was 65% which compare to the other national chain retailer with the average range of 150% to 400%. This indicates that Starbuck have a good work environment that allows them to retain employees and emphasized in term of the employee motivation. One of the motivation theory that Starbuck had been applied is the Maslow’s need hierarchy theory.
The strategy that Starbucks uses is broad differentiation where they seek to differentiate their product offerings from rivals’ with attributes that will appeal to a large variety of consumers. The key market characteristic for the strategy of differentiation to work is that buyers’ needs and preferences are very diverse and cannot be satisfied with a standardized product offering. This is an evident characteristic of the market because consumers all have different preferences on the way they like their coffee. Which is the reason why Starbucks offers many different product options like lattes, skinny lattes, coffee, iced drinks, blended drinks, etc. They also offer fruit cups, water, and bakery items to provide even more options for their consumers.
The inflationary environment and falling profitability is causing a lot of stress. Some other economic factors which can affect Starbucks are: Local currency exchange rates Local economic environment in different markets Taxation level IMPACTS OF SOCIO-CULTURAL FACTORS ON STARBUCKS As already stated, Starbucks can offer cheaper products
As the competitive advantage of the company is to differentiate by delivering a unique customer experience by focusing on those four aspects Starbucks ensures that their process deliver their value proposition. The key aspect of their operations in store relates to personalisation and customisation of products as well
INTRODUCTION Performance management Performance management is an important part of the company. Companies based on criteria set by the partner for evaluation, so that company manger can knows the performance of employees. Also make the partner aware of their position in the company, pragmatic to complete the work. Background of Starbucks Starbucks is the world’s largest multinational coffee chain.
It is the long-term self-interest of Starbucks. Conclusion In conclusion, Starbucks only concern and goal is to generate profit. Thus, to achieve their goal, Starbucks is selfishly putting the small coffee retailers out of business to gain more profit and disregarding the effect that it could cause to the various stakeholders.
Describe three of the environmental influences an organization faces. Provide one example of each and describe how an organization is impacted, either positively or negatively, by each: There are five main external environment forces which can influence an organization (Ashim gupta, 2009). They are technology, competition, resources, consumers, and laws and regulations. I am going to discuss consumers, competition, and resources. The first environmental influence is customers.
They are focused on their suppliers such as coffee beans farmers and customers. Starbucks through the fair transition to keeping coffee beans market position and provide high-quality coffee as well as a comfortable place to customers enjoy Starbucks’ coffee and food. Also, Starbucks has involved a lot of community activities, so they are created a long-term relationship with the community. Moreover, Starbucks also focus on environment development. Such as cycling activities and water Conservation.
Porter’s Five Forces Model Below is Porter’s Five Forces Model applied to the Saudi Food & Beverage industry in order to assess its attractiveness. Haggling force of clients. We think the haggling force of purchasers may be low because of those restricted amount of organizations operating for dairy & juice segments relative of the secondary populace for KSA. Furthermore, Almarai, a gigantic shares of the organization for worldwide standards, is accepted with be saturating consumers’ guidelines through advertising prominent items.