MEET FRONTIER Introducing the company that will deliver fast Internet and more, on a network you depend on - Frontier. We’re happy to be here. What’s happening? Frontier welcomes Verizon customers from California, Florida and Texas What changes are ahead? Frontier will take over Verizon’s Internet, TV and voice services in these states. That includes services on the FiOS network. Frontier strives to make the transition as smooth as possible! We can’t wait to become part of your community. Who will take over the network? A fast-growing telecommunications company called Frontier. Frontier, an S&P and Fortune 500 company, operates in 28 states. Frontier is proud of its customer service record. We can’t wait to put it on display during this transition. When will this happen? Verizon customers in California, Florida and Texas will move to …show more content…
Three states – California, Florida and Texas. Frontier has integrated new operations before, including the implementation of fiber-optic networks. As we transfer your network to Frontier, you can keep your plans and phone numbers, too . Frequently asked questions Change isn’t always easy – but Frontier strives to keep it smooth RATE CHANGES | Right now, Frontier plans no changes to billing during the transition. Fees, surcharges, and taxes vary by state, and are subject to change. OTHER CHANGES | Keep your email address. Frontier dial-up customers won’t see a change. Look for new dialup numbers and passwords after April 2016. WHAT ABOUT SPEED? | Speeds will stay the same. Frontier will keep the same speed you signed up for on your Verizon plan. Your phone plan won’t change, either. WHAT ABOUT PHONE SERVICE? | Codes you’ve used with Verizon will work to activate and deactivate phone features. Service for 911 remains the same. WHAT ABOUT TV SERVICE? | Features on your FiOS TV set-top box won’t change. With Frontier, you’ll use the same controls, DVRs and set-top boxes . What makes Frontier so great? Customer