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Case Study: Harvest Kitchen

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A. Describe one of the managerial problems encountered during your Foundations Project Plan experience, and reflect upon three managerial approaches (concepts) and/or analytic tools that you used to address the issue. Why did you choose these concepts and/or tools?

In my sight, the main managerial problem in Harvest Kitchen is communication in terms of collaboration with the other internal Farm Fresh programs and external customers or suppliers. This communication is not oral, but communications of collaborations between internal Farm Fresh Programs and external customers. Currently, Harvest Kitchen uses manual methods for distributing their products to corner stores and the distribution scheduling is still not fixed. There is no ideal delivery …show more content…

It has to have design thinking. A standard design cycle of design thinking is understand-observe-define-ideate-prototype-test [Boyle, M. E., Prof. (2016, September). Meeting #4 – Design Thinking. Lecture presented at Foundation of Effective Management in Clark University, Worcester, MA.]. In terms of collaboration, Harvest Kitchen has to first understand what they need from other Farm Fresh internal programs regarding means of distribution. Then they need to observe what is the best date that matches with both programs and also tries to use an automated way to communicate each other. After they already have the scheduling, they can implement it and test the new concept. This concept is very useful to design and test new implementation of a process which in Harvest Kitchen is the implementation of a new scheduling and distributing …show more content…

What was the most important lesson you learned about the managerial issue or the concepts/tools? Connect this learning to your prior personal experiences.
Farm Fresh is one of the well-known and established food hubs in the United States. With Harvest Kitchen as one of the Farm Fresh Programs, it reflects that Farm Fresh always wants to grow, keep learning, and adapt to social change. They want to improve their process to grow a local food system that values the environment, health, and quality of life of Rhode Island farmers and eaters.
This is a good lesson for me. I remember about my previous personal experience of adaptive learning in collaborating banking resources. Because my employer has many branches nationally in my country, I have to collaborate with other branches and communication is one of the key points to achieve the goal.

C. What will you do differently in the future because of what you learned? [Alternatively, how does what you learned through the experience connect to your long-term goals?]
I have to continuously adapt to banking business processes because banking business competition is increasingly intense. To be a champion, I must hear and know what the customer wants and what the customer needs, so I have to always learn like Farm

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