Strategies 1. The first pillar of our strategic roadmap is customer-centricity. We will create products in sync with the life stages of our customers and businesses. In order to capitalize on the market opportunity, these products will be transparent both in terms of processes and pricing. 2. The second pillar of our strategy is to create a strong technology platform in order to offer a seamless experience to our customers. The technology stack being envisioned at Hero FinCorp will be ahead of the curve, and best-in-class when compared to industry. It will include path breaking platforms that are focused on automated and instant approvals, ease of transaction processing, hassle free customer service and the highest levels of data security.