Good Moring Jim Peters,
I’m Juan Ortiz, the Granite Shop Manager for Primera in Phoenix, Arizona. I want to take a moment to express to you what I am about. I have 14yrs of experience in the granite industry. The granite industry is not just a job to me, it’s my passion, and I love and enjoy my job. I know this industry from top to bottom. Back in 2012 I decided I wanted to give more to this industry. That is why I went back to school and obtain my certificate in general business and my associates degree in Middle Management. I have managed two other granite shops, in which I was able to turned around in less than a year. Primera hired me on May 15, 2017. I was told that they were looking for someone to turn around the shop because it was doing poorly under Jr’s Management. I was eager to present all my ideas and knowledge, but sadly I feel like my ideas are not being acknowledged and that’s one of the reason I am reaching out to you. I want to make this company one of the most successful granite shops in AZ. I also want to build an environment were employees are happy to come to work, that’s what I am all about. Like I mentioned in the meeting, the use of a crane for the CNC would be very beneficial because it would save time, money and manpower.
The
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I have worked in many granite shops and none of the shops ever supplied the installers with all these tools. The most that the shops supplied installers were, plywood and caulking. Keep in mind that is the reason why they get paid by square footage. Furthermore, I want to implement a QRS inventory system for tools and consumables to maintain accountability in the shop and with installers on the consumption of tools. Therefore, preventing theft and reducing our tool cost and increases our