As you know our company has been dealing with Midwest Sparkleen for the past four years. We currently have a contract in place that makes your company responsible for the cleaning of all PolicyPlan offices. I appreciate the excellent interior and exterior cleaning work from your company over the last four years. Since your company had a shift in ownership last year, I noticed that your service has declined. The offices in my building are no longer being cleaned to previous standard. Also, in the hallway of my building, I found poisonous substances that were left by your employees. These substances were unprotected and open to the general public. This issue occurred on numerous occasions. When I met with you last month, you guaranteed me