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Hrm 531 Week 1 Quality Training

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Quality Training – Option 1
The term quality used to describe a product, service or idea. A manufacturer that embraces quality in its processes will have a higher chance of succeeding in a competitive marketplace. In fact, globalization has become so prevalent in manufacturing that differentiation is critical. One of the best differentiators a company can provide its consumers is a quality reliable product or service; therefore, training on a continual basis will ensure management and employees are producing quality at every level in a corporation. Quality will have a profound effect on a business; in fact, it will reduce costs, satisfy customers and increase stakeholder’s interest.
Quality Training Improves the Current Labor Pool
The production floor is not where quality begins; consequently, it starts at the top of the leadership chain. Building quality into every facet of a business requires a commitment from senior management and the full support of the rest of the company. Effective communication from leadership is where the message for quality begins; however, it is not effective unless the message delivered is understood and utilized by all employees (Goetsch & Davis, 2016). In order for the message of quality to be …show more content…

Companies striving for best in class are genuine learning organizations, such as United Technologies Corporation (UTC), see learning and development opportunities in all facets of their business (Cordivari, 2010). In fact, UTC has one of the most comprehensive education programs for its employees. The remarkable employee scholarship program allows eligible employees to seek an education in any field which demonstrates its commitment to quality training and

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