(05)Communication Policy Policy Number -05 Version-1.0 Effective from: January 2017 Revision Date: January 2018 (5.1) Purpose: Purpose of this policy is to make sure that Bunnings’ internal and external commutation between employees and customer must be in positive to achieve company’s objectives. This Policy touches Bunnings internal correspondence arrangement, the purposes which support it, and the roles of employees, administrators and directors in building up compelling internal correspondences inside Bunnings. (5.2)Scope: Applies to all Employees, suppliers, vendors and service providers. (5.4) Expectations …show more content…
(5.2.2) External Communication: Telephone, Mobile phones, Email and web are primary modes of communication. -customer confronting content, must be up to-date, easy to understand and managed to comply with the targets of the organization. - Just approved personnel should report to the news media or online social media (Refer to Social Media Policy) (5.6)Beach of Policy: Just like the case with the majority of Bunnings policies, inability to conform to this Policy may bring about disciplinary action, paving the way to and including, end of …show more content…
Bunnings is committed to provide safe and secure working and shopping environment to every employee, associates and customers. Confidential information include: pricing criteria; merchant or supplier lists; Customer information; strategies for future; business expansion materials; costs of goods; personnel records; Company strategies, handbooks, rules, processes and SOPs; computer software; proposal documents and disclaimers; Videos; and memorandums. Confidential information is critical to competitive advantage and must not be disclosed, except as specifically authorized or legally