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Ita Pies Case Study

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In your grievance filed at CACF, you claim you purchased five pies of various flavors through a fundraiser. You further assert that after you were charged for the pies, two of the flavors ordered were not available. You requested a full refund due to not wanting any of the pies, which was denied. Your resolution is to receive a full refund. Your grievance appeal has been reviewed at Central Office and the Deputy Warden's response is affirmed. Pursuant to DEPARTMENT ORDER 924 INMATE FUNDRAISERS
924.02 INMATE FUNDRAISING EVENTS
1.5.2.5 No refunds are allowed once ITA checks have been issued.
1.8.1 No refunds shall be issued to the inmates. Inmates who are transferred or released prior to the date of the event forfeit their items.

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