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Nature of emotional labor
Nature of emotional labor
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More handpicked essays just for you.
Nature of emotional labor
Nature of emotional labor
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: Nature of emotional labor
In “The Managed Hand”, author Miliann Kang, brings us into the world of the nail salons of New York in an attempt to show us the coming together of multiple layers of intersectionality, gender, class, race and immigration. Kang brings to light a new service labor (body labor), an insight into the growing Korean immigrant community, the topic of racialized and gendered stereotyping as well as the inequality between women of different races and social status. Through this reading, we see that Kang works from the notion of Hochschild’s emotional labor; Kang takes it a step further and introduces body labor. Body labor is the designated commercialized exchange in which service workers attend to the physical comfort and appearance of the customers
Post Mortem by Patricia Daniels Cornwell is a novel that follows the life and career of Dr. Kay Scarpetta, a forensic pathologist and the Chief Medical Examiner of Richmond, Virginia. Kay Scarpetta lives in the west end of Richmond. She shares her home with her ten years old niece, Lucy. The story begins with the 3rd victim in a series of cruel murders.
In Karen Fowlers We Are All Completely Beside Ourselves, she questions the reader into asking yourself is it ethical to do experiments on animals. Fowlers use many different ways to show how harmful testing and experimenting can be on animals. But all animal rights and activist’s groups do that, what Fowler does differently from those groups completely changed my view on experimenting with animals, and I think it is the most persuasive argument I have ever read. Fowler introduces Fern who is a chimpanzee as her sister, she doesn’t clarify that Fern is not human until a quarter of the way through the book. She describes her in all truthful ways except for the fact that she is not a human.
I am responding to your request for an evaluation of Colleen Karmichael. Colleen was hired as a clerk-typist by Bay City Informative Systems on April 4, 2012 and was promoted to Administrative Assistant on August 1, 2013. At her review in June, I recommended that she be promoted again. She is an intelligent, young woman with good work habits’ and a good knowledge of computer software.
Passing by Nella Larsen takes place in the 1920s, during an era where divided cliques between the Blacks and Whites were popular in the modern culture. However when one dared to pass into the ‘forbidden territory’ (between Blacks and Whites) of which they did not belong; they had to cross the racial boundaries through the dangerous act of ‘passing’. In Nella Larsen’s Passing, the characters go through the struggles of identity, racism, and isolation as they perform the act of ‘passing’. The psychoanalytical theory analyzes the unannounced/given information in the novel, and in passing as the characters develop, many emotions are kept in the subconscious minds of the characters which have an important role in the novella. Nella Larsen’s childhood
“You’d look so much prettier if you smiled,” a statement that can send chills up any woman’s spine, but they grit their teeth and force a fake expression of sincerity to avoid confrontation. Sarah Jaffe’s article “Grin and Abhor it; The Truth Behind Service with a Smile” discusses the hardship and struggle women must face in the service industry by selling their personality to create a more intimate relationship with their customers. This has created a problem because now male patrons are believing that female service workers are romantically attracted to them due to this false intimacy, which is degrading and emotionally taxing on the worker's behalf. Jaffe’s article suggests that perhaps you shouldn’t give the local grocery bagger or barista
It is often said that a new definition of a woman arose in the 1920s. But is that true? While most women experienced many newfound freedoms in the 1920s, black women could not explore these freedoms as easily as white women. In the novel Passing by Nella Larsen, Irene Redfield and Clare Kendry grew up in Chicago together and are now both two wives and mothers in New York City during the 1920s, but there is a big difference between them. The novel’s title refers to light-skinned black women masquerading as white women for social benefits.
In the Glass Castle by Jeanette Walls, and the movie King of California both Jeanette, and Miranda make the best out of rough situations. One example when Jeanette sees the good in her dad is when she asks him to stop drinking for her birthday. "Do you think that you could maybe stop drinking"(296)? She sees the good in her dad when he decided to "keep to himself..."(297) in order to hopefully try to help him so that way he does stop drinking. Another instance when Jeanette sees the good in her dad is the stars.
Despite being a teenager, Nuñez displayed a very high sense of maturity at work. She claimed that she enjoyed being employed at the fast food center, due to the fact that she was being exposed to new circumstances on a daily basis. The circumstances found within McDonald’s allowed for her to learn “how to be a responsible person”, for she was “meeting all kinds of people and learning a lot about them” (440). Although, she enjoyed working at McDonald’s due to these instances, there were some instances when Nuñez did not enjoy working at McDonald’s as much as she normally did. The main reason for this was due to the fact that she faced many problems with her customers while working her job.
In her 2013 book “Lean In: Women, Work, and the Will to Lead,” Sheryl Sandberg argues the stance that people need to take initiative and “Lean In” throughout all aspects of life. Sandberg takes the stance that women deserve equality in the workplace, women in leadership roles, and high political roles. Sandberg acts as a launching pad for Rosa Brooks and Elizabeth Bruenig, who analyze and argue her stance, because Sandberg’s writing gets the conversation started. Brooks and Bruenig take different ideas and points from Sandberg to form their own persuasion of why “Leaning In” may not be the most ideal approach. They also use Sheryl Sandberg’s title in their articles because it acts as their hook and catches the audiences attention to consider their point of view.
Carol Karlsen 's The Devil in the Shape of a Woman: Witchcraft in Colonial New England provides a sociological and anthropological examination of the witchcraft trends in early New England. By examining the records, Karlsen has created what she suggests was the clichéd 'witch ' based on income, age, marital status, etc. She argues that women who had inherited or stood to inherit fairly large amounts of property or land were at particular risk, as they "stood in the way of the orderly transmission of property from one generation of males to the next." These women, Karlsen suggests, were targeted largely because they refused to accept "their place" in colonial society.
Ehrenreich mentions “The regulation poster in the single unisex rest room admonishes us to wash our hands thoroughly,” in her essay; However, there is almost no one following the instruction because “there is always some vital substance missing—soap, paper towels, toilet paper”. Although workers may want to follow the instructions, it is impossible for them to do so because they “never found all three at once ”. The effect of describing the deficient rest room is to highlight the fact that the owner of the restaurant is so stingy to the workers that the owner refuses to provide enough substance. Thus, the readers can better understand the terrible environment that the workers live in. In short, with mention the dreadful environment of the kitchen and the rest room, the audiences are able to know that lower workers work in a grubby environment and how they have been treated by the upper class.
Restaurant workers are in a difficult situation because they are not guaranteed hours and may see their hours reduced, or given less lucrative shifts, if they do not engage in behavior that appeals to certain male customers. In the long term, this can lead to problems because restaurant jobs are often a first job for women and can negatively impact their expectations of acceptable behavior as they move into other areas of
In Tony Mirabelli’s writing, “Learning to Serve”, Mirabelli completes an ethnographic study of the service industry. Mirabelli writes on a topic he is quite familiar with, being a waiter. Mirabelli discusses the complexity of being a waiter, although most of these complexities are unknown to people outside of the discourse community. Mirabelli uses his ethnographic study to undermine criticism towards waiters. The main critique Mirabelli rebuts in his writing is that being a waiter does not require skill.
In the video, we can appreciate different realities that these people have to face every day, it might not be very different from our own reality but it is indeed a more challenging one. There are many families in the U.S. struggling each day, working to have a better life, to achieve “The American Dream”, but these particular families that life in Detroit and Oakland have more difficulties than most people. Their health is deteriorating by extreme pollution causing them asthma since an early age. Obesity is a major problem that is cause by the consumption of cheap food that they can only afford. Crime and Vandalism is part of their daily lives.