Values. Rex Healthcare acknowledges that excellent quality care begins with its employees. The organization values their employees and views them as family (“Rex Healthcare,” 2009). Rex Healthcare is committed to honoring its entire staff for their contribution and dedication (“Rex Healthcare,” 2009). Employees are often recognized for their excellent care in each individual work area. They are always reminded that the success of the organization would not be possible without the contribution of each individual that is part of the Rex family. Also, Rex Healthcare welcomes its employees to communicate with the executive team. This open communication helps to build trust and confidence in the leadership of the organization (“Rex Healthcare,” …show more content…
The strategic goals of Rex Healthcare revolve around providing high quality patient care. It is evident that the organization is meeting this goal by being highly praised for commendable performance in the areas of pneumonia, surgical care, heart failure, and heart attacks (Wolf, 2012). Rex Healthcare also continues to meet healthcare quality core measures. Interestingly, reimbursement from Medicare is related to the quality of care patients receive (McKinney, 2012). An interdisciplinary effort is always taken to meet the goals of the organization. Staff at Rex Healthcare acknowledges the importance of a team approach to positive outcomes in all areas. Rex Healthcare was listed in the top 18 percent in the list of Top Performers on Key Quality Measures reported by qualified hospitals in the country that report to the Joint Commission (Wolf, 2012). Rex Healthcare also continues to achieve its goal of maintaining Magnet status and was among the top six percent in the nation to appear on Becker’s Hospital Review’s 2012 list (Punke, 2012). The organization prides itself on providing quality nursing care. It also received top ranking for patient safety (James & Wolf, 2012). Rex Healthcare hopes to continue to receive excellent recognition for the care it …show more content…
Such outpatient services as an urgent care, pain management clinic, cancer center, fitness center, pharmacy, and primary care physicians are accessible as well. The hospital understands how important its role is in the community. Therefore, a mobile mammogram service is available to assist woman who may be unable to reach the hospital to perform this preventative measure. Rex Healthcare also has a wonderful skilled nursing home and a rehabilitation center to meet the needs of its patients.
Because Rex Healthcare aims to meet the changing needs of the population it serves, it recently opened a readmission clinic to assist patients who were currently discharged from the hospital. Patients may avoid the hassle of a readmission through visiting the clinic. The clinic offers such services as educating patients on how to better care for themselves by taking their medications properly and receiving the required follow up with their primary care physicians. Rex Healthcare hopes that the readmission clinic will assist several patients in taking charge of their health and help them work towards receiving positive health