APPLYING THEORY Leadership plays an important role in one's life. If one is a business owner he needs to be a leader in the field of your business. To be a successful leader, one must demonstrate some or all of the following characteristics: 1. The ability to listen: Most leaders do too much talking but not enough listening. Feedbacks to a person's company services or products are important to that person as they demonstrate the customers' needs. 2. The ability to acknowledge and change: This is probably the hardest part to do. People often refuse to change. They believe their services or products are the best, which, there's nothing wrong with that. But when there are feedbacks coming from customers you have to listen, then acknowledge them and make changes to provide better customer service. 3. …show more content…
The ability to form one-on-one relationships: People will need to be able to reach you. If you are just starting a business it's especially important for you to be able to spend some time to get to know your customers, and/or employees. If you do that, over time, you will develop a strong trust between you and your customers. 4. Successful people make sure they surround themselves with like-minded people. I'm not saying millionaires should just ignore the poor. But you need to spend time to communicate with like-minded people. You cannot survive by yourself, and by interacting with others you can motivate others or give others a chance to motivate you. 5. The ability to know yourself: It is very important to know what you're best at, and what your weaknesses are. A business is a team sport. Often one cannot handle all the aspects of a business and need to know when to seek for assistance. 6. Successful people refuse to let other people dictate how they should do certain things. We are not living under someone else's shadow. We must take control and ownership of our lives and careers and never let