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MBA6004: Foundational Skills For Business Leaders

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Recommended: Ethical and moral issues of social media

An issue of Ethics
Unit 5 Assignment 1 u05a1
MBA6004 – Foundational Skills for Business Leaders
Capella University - School of Business and Technology
Jaydeep Chaudhari
February 11, 2018

Introduction In today’s social media, all companies have a privacy policy to respect and protect their customers or clients’ personal data. Patel Brothers use social media and customer service kiosks at store level to gather personal information on its websites and deliver the services customer desire. Patel brothers utilize the collected information to offer and inform their customers about the new services and products, so consumers can take advantage of the services. Patel Brothers collect data for their own business purpose only and it is …show more content…

By implementing one of Hooker’s Virtue of ethic test, the company would disrupt their policy if the information was combined and exposed of personal data, and then rightfully sold as the company had prior stated to not use any social media information of personal use due to the terms and condition in the privacy …show more content…

It is important to notify the users about any changes company makes to privacy policy because these agreements administrate the relationship between company and its customers. The company will lawfully need to announce on their website about changes to let customers or users know when this new policy will take effect. As Milne (2000) reported, consumer privacy is enhanced when consumers are aware of information practices and are given a choice over information provision and use.
The data that would be ethically responsible in sharing is to give customers the authorization to opt out if they don’t agree with any changes a company makes. The leadership could be sensibly permitted to share their company’s performance and presentation information to third parties, which does not violate the business of the other objects.
Conclusion
The Privacy Policy is a legal agreement that should protect their customer information and data that has collected is only confidential. If the company decides to sell the data to any social media platform, it will be unethical for the company. According to Hooker’s ethical rules, if the company tries to sell their customer data, they have failed in the virtue of ethics test and therefore failed the generalization test, which makes their action to be unethical.

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