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Mcdonald's Theory Of Scientific Management Of Mcdonalds

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In the beginning, McDonalds was run by two brothers named Richard and Maurice McDonald who not only owned but ran a hamburger restaurant in San Bernardino ,California in the 1950’s. Ray Kroc saw the potential in McDonalds and had ideas to expand it globally so he founded the McDonalds Corporation in 1955. Today, there are more than 33,000 McDonald’s restaurants globally in 119 countries (REFERENCE/web). McDonald’s applies Scientific Management by Frederick Taylor in their management. Frederick Taylor proposed four principles in scientific management that is ‘‘ the replacement of rule of thumb methods for determining each element of a worker’s job with scientific determination, the scientific selection and training of workers, the cooperation …show more content…

‘‘Taylor’s concept of motivation is to institute a system of inequitable pay for workers and a bonus system will create monetary incentives (Reference/web). There are many ways McDonald’s uses to encourage employee’s effectiveness at workplace that is by having programs such as ‘employee of the month’ (Reference website). Besides that, McDonald’s has established an incentive pay system and provide the employees opportunities to earn competitive total compensation when the performance meet goals and bonuses are given to top employees based on their individual and business performance(Reference …show more content…

The planning involves the mission and vision statement. McDonalds mission statement is ‘to be our customers favorite place and way to eat’ (Referenceweb).McDonalds vision statement which is also their aim is ‘serving quality food that our customers can trust(reference). From this we know that McDonalds aims to be trusted for delivering quality food. Organizing, the formal structure at McDonalds divides the organization in the departments and every individual knows his/her task well at which he/she needs to be specialized. The organization structure chosen supports performance and is aligned with the strategy of the restaurant of providing consistent quality and great service experience. Leadership at McDonalds, Steve Easterbrook is the CEO and is seen as the focal point from which the leadership appears. As a leader he keeps the employees motivated and committed and places great importance to customer satisfaction. Controlling, the line manager is in charge of keeping the employees working and according to the

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The leadership of Tesco motivates employees because of which the organisation consistently provides effective services to consumers. It is noted that the management of the organisation emphasises on the significance of the appointing roles of leadership to people within the organisation in such a way that they are aware of their responsibilities to implement the strategic decisions through the effective communication in the form of meetings and follow up on employees for ensuring that they are not drifting away from the providence of quality services and efficient company operations (Data monitor, 2010; Pergamon Flexible Learning, 2005). The leadership style is being implemented by the management and it is imitated by the leaders of team within each department. However, every leader of department is appointed by management and it has changed the organisational structure of Tesco. For instance, the duty managers in every store lead employees in decision making process on daily basis that supports the operations of store.

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There have been several studies over the past thirty years that attempt to discern if non-monetary incentives provide increased performance rates in the workplace over monetary incentives. Each study shows different results, largely depending on how the data was obtained. What all of the statistics reduce to is, understanding the differences between cash and gift incentives, and applying an appropriate incentive scheme for the employer’s specific employees. There are three areas that need to be evaluated before an employer decides to utilize cash or gift incentives to remunerate an extraordinary work performance. The areas employers need to evaluate are employee preference, work performance after receiving an incentive, and the positive or negative effect the incentive has on other employees.

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As people have issues about Mcdonalds’ low food quality toward people’s health. However, there is another important area that we have to consider seriously about is how its system, so-called “Mcdonaldization”has influenced and continuously effecting our society. From the article “McJobs: Mcdonaldization and the Workplace” by George Ritzer, he distributes the idea of how Mcdonaldized system has changed our society into scripted and “programmized” places (Ritzer 1998:140). He has specifically analyzed the McJobs’( job that has been Mcdonaldized) into four elements,which is its efficiency, calculation, prediction and control. As the nature of the world is made of a full of colors, diverse opinions of people naturally exist toward the term

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For example, the knowledge of receiving a bonus after achieving a certain sales quota will likely motivate a salesperson to increase productivity.” I think this is a great example and a great reason why compensation is so important to motivate employees. When a employee feels as if he is working for not only the greater good of the organization but will also be recognized for his ongoing hard work, he will be motivated more to succeed. It brings a greater level of passion towards in organization, which directly leads to greater success from both the employee and

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Motivation is essential for a group as well as an organization. In the eyes of the leader of organization McDonald’s, authorizing and inspiring staff members to do the best in their job and they’re capable of helps create job satisfaction, lowering gross revenue in an industry that has a standing for stimulating its employees. In addition, a glad, stable workforce not just conveys better customer service; it is likewise more compelling at building deals and attracting repeat business. There are five concentrate benefits of employee motivation which Mc Donald’s approached at: 1. Improved Productivity 2.

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‘Organizations provide its managers with legitimate authority to lead, but there is no assurance that they will be able to lead effectively’ (Lunenburg, 2011). Organizational success usually requires a combination of both management and leadership. In today’s dynamic work environment, leaders are expected to challenge the present state of affairs, and to motivate and convince organization members. Managers are needed to assist in creating and maintaining a positive and well-functioning workplace. ‘Leadership and management are often considered practically overlapping concepts’ (Bohoris and Vorria, 2007, p. 1).

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