Mercyhealth Willard: A Case Study

MercyHealth Willard is one of a seven-hospital system located in Ohio, and works to improve the health of those in the rural area that are under-served. MercyHealth Willard is a Catholic faith-based institution and prides themselves in providing holistic patient-centered care to those they serve. MercyHealth Willard is a critical access twenty-bed community hospital that provides emergency services, inpatient and outpatient care, along with coordination of services. There is only one 20-bed inpatient floor that encompasses four intensive care rooms, with the being telemetry/general/swing-beds. It employs over four hundred total employees of which just under one-hundred and fifty are licensed medical providers: physicians, nurses, pharmacists, radiologists etc. The hospital sees an average of ten thousand visits to the emergency department, and an average of six hundred admissions yearly. There is only about one thousand total surgeries performed on a yearly basis, which includes both inpatient and outpatient surgeries. This hospital has a long-term care facility, and a primary care group practice attached to the

The organizational structure of MercyHealth Willard is typical of what you would see at major hospitals starting with the board of MercyHealth to administration services for Toledo area on top then branching into categories and subcategories for the different type of departments, and leading with department heads at the top of each