Experienced executive with 20 years of commercial real estate operations, asset and property management experience, in particular self-storage, a core plus CRE asset class.
High-performance and engaged executive with a “utility player” mindset responsible for the operations of Metro Self-Storage®’s properties nationwide (2001 – 2015). A leader that “takes ownership” for company’s best-in-class property management program, including all phases of property operations, leasing and marketing, tenant management, customer service, repairs and maintenance, including capital expenditures, and financial performance to ensure the portfolio’s financial, business, and customer service objectives are achieved. o Analytical thinker with broad knowledge
…show more content…
Recruited for expertise, clearly defined business strategy, and empowering a team that innovates and excels.
Chief conceptualizer, influencer to Company’s business model, operating philosophy, and best-in-class operation.
Deliver solid operational and financial fundamentals that (a) support Company’s growth, (b) attract capital from PE and institutional investors, and (c) became the preferred property management company for some of the largest institutional self-storage investors in the US, including JP Morgan Chase, ING Clarion Partners, and Heitman.
Directly sourced, acquired and deployed $58 million of equity through the acquisition of 19 self-storage assets in four major markets totaling 1.2M rentable square feet, for cost of $135M.
Developed and expanded third party management business growing that segment of business from seven to 71 locations over a five year period. Institutional client base included assets owned by J.P. Morgan Chase, W.P. Carey, Virtus Real Estate, and local high net worth individuals & family
…show more content…
Visionary and executor of an organization changing system enhancement initiative universally adopted in 2013 and has become a major contributor to delivering performance results that define and differentiate the Company from its peers. System has improved lead response times to 15 minutes, lead closings +18%, reduced rate discounts by 31%, offers marketing automation.
Brand custodian and advocate for Metro Self-Storage®. Created consumer facing appearance standards, brand expectations, digital marketing and website protocols, and operating standards that ensure brand is consistent