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Multi Agency Working

1195 Words5 Pages

Strategies In the past there have been arguments between agencies and professionals over funding and arguments over who does what, which obstructed closer professional working. A number of strategies have now been developed that focus on improving co-operation for the benefit of those using services. 1) Multi-agency working: The support planning process and single assessment process have inspired bigger inter-agency cooperation with the individuals needs being central to the process. Instead of working separately with each agency providing their own service without reference to each other, joint working supports a sharing of information, a co-ordination of approach and less duplication of services. Multi-agency working produces a multi-disciplinary …show more content…

This is not only to guide the professionals but also so that individuals know what is acceptable and what is not. Complaints procedures need to be clearly understood and accessible to individuals together with independent support when making a complaint. This could take the form of an advocate from outside the organisation. When new policies and procedures are set, training needs to be provided so that everyone understands what is required. New staff needs a formal induction period which should explain all the policies and procedures. This provides the foundation for and expectation of future behaviour and practice in the organisation. It sets the tone for the future. Abuse often happens because of poor practice and a lack of understanding about the consequences of certain actions. Therefore, training is essential and talking about experiences can give an insight into what it is like to be on the receiving end of care. 6) The role of the care quality commission To make sure that organisations are working in the best interests of individuals and following the rules and regulations that apply to them, an independent regulator of health and social care services has been established. The Care quality commission took over the responsibilities previously held by the Commission for Social Care Inspection, the Healthcare Commission and the Mental Health Commission in April 2009. It is also responsible for …show more content…

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