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Nonverbal Thanksgiving Conflict

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Recommended: Forgiveness in personal relationships

1. How do you perceive Jan’s effort to convince Ken to forgive her? Based on what you have learned in this chapter, suggest two ways she might more effectively seek Ken’s forgiveness. 1. I think Jan did a poor job convincing Ken to forgive her, but Ken would never accept her apology anyways because he kept denying his actions and wrong doings he had done regarding Jan. Ken and Jan were making it hard to forgive each other. According to the question above, I have to focus solely on Jan, so I think Jan should aim for a win win conflict, but Ken was hard to talk with. To bring about a win win conflict resolution a person should begin by identifying their feelings and their needs in the situation (Wood, 2011). 2. Using the chapters on language …show more content…

Example – I think we both cannot be trusted and we have both bertrayed each other, so let's start over (Wood, 2011)? 3. What are two nonverbal cues used by Jan? What are two nonverbal cues used by Ken? In what ways did the nonverbal cues used by both Ken and Jan impact the message? What are the verbal messages used by each? What contradictions occurred between the nonverbal cues and the verbal message, and how did the contradictions impact the interaction? 1. Jan – Eye rolling, and settling back into her chair were two nonverbal cues I have seen Jan use. Jan when frustrated with Ken tries to put some distance between them, so she wants react. Jan probably did not know what to do with her hands when speaking with Kan. Jan kept rolling his eyes toward Ken to let him know she was pretty pissed on the inside, but she used a rather calm tone. Ken – Balling his fists, leaning back, looking down. When Ken begun to get angry regarding his relationship with his girlfriend he would ball his fists. When Jan would raise her voice a little Ken would lean back in his chair do to him raging on the inside. Ken would look down every time Jan would state facts regarding his similar behavior towards her. Every time Ken looked down displayed his …show more content…

The cues Ken and Jan displayed in the video lead to a negative outcome. Ken and Jan both wanted the conflict to be over according to their body language. Ken and Jan wanted to be separated from each other, so I do not believe that the issues was resolved. Ken insisted on being a hypocrite and not sincerely apologizing to Jan for his actions similar to hers. How can nonverbal and verbal cues be used to lead to a more productive conflict resolution? Ken and Jan could have looked each other in the eyes a little more when admitting their wrong doings and when apologizing. If I was Ken and Jan therapist, I would highly recommend the two meetings over dinner or lunch because people seem to think better over

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