The communication process is influenced by values and cultural factors. Culture is defined as a way of thinking, behaving or working that exists in a place or organisation. Part -2 An analysis of how communication operates within a care home setting: (AC 1.4, AC 1.1) In a care home setting health care services are still encountering a lot of concerns in order to meet individual needs. It is a requirement to take initiative for the improvements and designing of some strategies for health care staff to bring their skills, knowledge and understanding. Designing strategies does not only mean to prepare the future course of action rather it evaluates the organizational process and corrects the targeted areas to make this working properly as well as productively. It includes assessment very frequently to identify the strengths and weaknesses which play significant roles in health and social care setting. Mentioned below are some of the points which facilitate health care homes and care …show more content…
This Act places a statutory duty on Park Pines Care home to ensure eliminate unlawful discrimination and harassment, promote equality of opportunities for all irrespective of sex, religion race, beliefs etc. Ensure elimination of discrimination will encourage care home staff to work enthusiastically and consequently clients will be happy and will promote this care home to other prospective clients which will result in more business. Data Protection Act 1998: According the provision of Data Protection Act 1998 Pine Park authority has to ensure protection of data relating to management, clients and staff within the organization. Pine Park must have a written policy to declare that no information can be disclosed to anybody or individual without prior