Opposing Perspectives Of Technology In The Workplace

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In today’s society, technology have consumed the workplace in many ways which have drawn a number of different perspectives about its impact. Many organization have come up with ways in order to adapt their standards as technology evolves to maintain competitive with other organization. Some of the ways technology has affected the workplace includes labor management, management philosophy and many other. In this paper I will discuss two opposing perspectives as it relates to technology in the workplace. The first perspective I will discuss will be the use of technology gives employees power to improve the efficiency and bottom of the organization in which. The second perspective I will discuss will be an argument that suggest that the utilization …show more content…

Through the empowerment of the employees, organization can create an edge that will allow them to outperform their competitors that will result in market share gain. According to Wagner and Harter (2006) an organization that allows for the empowerment of their employees could possibly see and experience a 50% higher customer satisfaction and loyalty rating (Harter, 2006). The use of technology that empower employees allows for the employee to feel free to challenge the norm. According to Lin Grensing-Pophal, giving employees that freedom is a critical attribute for companies as to compete with the every changing economy (Lin Grensing-Pophal, 2010). The usage of technology, such as Skype and other virtual technology, allows for employees to connect with managers at multiple location. This type of virtual technology creates a multifaceted platform where organization could become multifunctional and keeping cost down because of the ability to communicate freely. According to Lucas and Bardoui, organization to create a platform that normal would not exist in widely accepted …show more content…

Many organization have developed a global workplace where there are limited office hours and time zones such as EBay and Amazon. Other reconstruction of workplace due to the use of technology occurs within the organization. Many companies make use of conference call, video calls and even allow employees to work from home. Technology in the workplace can change the way human resource managers do their job. It improves on the process of screening, recruiting and hiring new employees. Many human resource managers are using internet to advertise job openings. Targeted candidates will be in position to apply for these positions online by submitting their resumes to the human resource manager. According to Micheal Duffy, the new use of communication device appear to provide a better way to contact among workers and peers.

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